Pegasystems Exam PEGAPCSA87V1 Topic 15 Question 18 Discussion

Actual exam question for Pegasystems's PEGAPCSA87V1 exam

Question #: 18
Topic #: 15

[All PEGAPCSA87V1 Questions]

ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application.

Of the following requirements, which option requires you to configure distinct mobile app channels?

ACSRs can create other case type instances on the mobile app.

BMobile app color palettes are different for users and CSRs.

CThe mobile app customizes currency units and date/time format according to the location of the users.

DThe mobile app supports all mobile phone operating systems.

Show Suggested Answer

Suggested Answer: C

by Georgene at Feb 06, 2023, 06:49 AM

Limited Time Offer

25%

Off

Get Premium PEGAPCSA87V1 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Skye

20 days ago

Haha, option D is a classic 'all of the above' trap. Of course the mobile app should support all major operating systems, but that doesn't require distinct channels.

upvoted 0 times

...

Sylvia

23 days ago

I'm not sure about that. Couldn't the app just have a settings menu where users can adjust the currency and time format themselves? Seems like that could be done without separate channels.

upvoted 0 times

Irene

3 days ago

A) CSRs can create other case type instances on the mobile app.

upvoted 0 times

...

Zack

1 months ago

I agree with Fausto. Localizing the app's currency and date/time format is a key consideration that would necessitate distinct mobile channels.

upvoted 0 times

...

Fausto

2 months ago

Option C seems like the most logical choice here. Customizing the mobile app experience based on user location is a distinct requirement that would likely require separate mobile app channels.

upvoted 0 times