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Pegasystems PEGACPDC25V1 Exam - Topic 8 Question 12 Discussion

U+ Bank's marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer's account page if the customer has already received three home loan offers in the last two weeks.What do you need to define to implement the business requirement?
C) Suppression policy
A) Applicability rules
B) Customer contact limits
D) Volume constraints

Pegasystems PEGACPDC25V1 Exam - Topic 8 Question 12 Discussion

Actual exam question for Pegasystems's PEGACPDC25V1 exam
Question #: 12
Topic #: 8
[All PEGACPDC25V1 Questions]

U+ Bank's marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer's account page if the customer has already received three home loan offers in the last two weeks.

What do you need to define to implement the business requirement?

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Suggested Answer: C

A suppression policy allows you to define conditions that prevent customers from receiving an action or a group of actions. You can use a suppression policy to implement the requirement that customers do not see home loan offers on their account page if they have already received three home loan offers in the last two weeks. You can configure the suppression policy to suppress the home loan group based on the number of times the customer received any action from that group in the past 14 days. Applicability rules are used to determine whether an action is relevant for a customer based on their profile or context, not based on the number of times they received an action. Customer contact limits are used to limit the number of times a customer can be contacted per channel per time period, not based on the number of times they received an action. Volume constraints are used to limit the number of times an action is presented to customers across one or more channels, not based on the number of times they received an action. Verified Reference: [Certified Pega Decisioning Consultant | Pega Academy], Suppression policies


Contribute your Thoughts:

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Barabara
1 day ago
I feel like B) Customer contact limits could work too.
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Tresa
7 days ago
Yeah, that makes sense. It prevents showing too many offers.
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Maricela
12 days ago
I think it's C) Suppression policy.
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Tayna
17 days ago
Not sure if this is the best approach, seems a bit restrictive.
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Stephanie
22 days ago
Wait, are they really limiting offers to just three in two weeks?
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Celestina
27 days ago
Definitely need to define applicability rules here.
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Xochitl
1 month ago
I disagree, it’s more about customer contact limits.
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Talia
1 month ago
Sounds like a suppression policy to me!
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Lera
1 month ago
I practiced a question about volume constraints before, but I don't think that's what we need for this situation.
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Shawna
2 months ago
This sounds like it could relate to customer contact limits, but I feel like that might not be the best fit here.
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Casie
2 months ago
I'm not entirely sure, but I remember something about applicability rules being used for similar scenarios.
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Alfreda
2 months ago
I think we need to define a suppression policy since we want to prevent showing offers after a certain limit.
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