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PeopleCert MSP Foundation Exam - Topic 1 Question 41 Discussion

Actual exam question for PeopleCert's MSP Foundation exam
Question #: 41
Topic #: 1
[All MSP Foundation Questions]

Under which heading in the POTI model should the current performance level of an operational area be recorded?

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Suggested Answer: A

by Lilli at May 03, 2022, 03:00 PM

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Latricia
5 months ago
Definitely not Technology, that's for sure!
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Casie
6 months ago
Wait, is it really Process? That seems off.
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Willow
6 months ago
I thought it might be Organization instead.
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Lacresha
6 months ago
Totally agree, Process is the right choice!
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Dorthy
6 months ago
It should be under Process.
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Matthew
6 months ago
I feel like "Information" could be relevant too, but I lean towards "Process" based on what we discussed in class.
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Michel
6 months ago
I'm a bit confused; I thought it could also relate to "Technology" since performance often involves tech aspects.
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Barb
6 months ago
I remember practicing a question like this, and I think "Organization" might be the right choice.
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Rodrigo
6 months ago
I think the current performance level should go under "Process," but I'm not entirely sure.
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Silvana
7 months ago
Hmm, this seems like a tricky one. I'll need to think through the definitions of those patterns carefully.
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Melissia
7 months ago
Ah, I think I've got it! The administrator needs to disable MAC-based forwarding (MBF) on the Citrix ADC to allow the packets to take the desired routing paths. That should do the trick.
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Lorrie
7 months ago
I've got this! The key is to set the entitlement channel to Email and the Total Terms field to 20 for the email support. Then we add the Phone option and set the Total Terms field to 10 for the phone incidents. Option C covers all the requirements.
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Keva
7 months ago
I'm leaning toward C, but MD5 codes seem a bit technical. I wish I had a better grasp of their use in this context.
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