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Genesys Exam PC-CIC-Core Topic 1 Question 9 Discussion

Actual exam question for Genesys's PureConnect: CIC Core Certification Exam exam
Question #: 9
Topic #: 1
[All PureConnect: CIC Core Certification Exam Questions]

The call center supervisor for your company must have access to the three workgroups that she manages in order to make changes to workgroup membership as necessary and to manage the workgroup settings. You want to ensure she can view only those workgroups in interaction Administrator and nothing else.

How would you configure the supervisor's account to provide access only to the three workgroups?

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Suggested Answer: A

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