Select the types of scheduling available in Genesys Cloud. (Choose two.)
Suggested Answer: B, C
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31 comments · newest first
FL
Floyd
6 months ago
I’m leaning towards A and D, but not sure.
RE
Reena
6 months ago
Automated Scheduling is key for efficiency.
CO
Cortney
7 months ago
I remember Manual Scheduling is definitely an option.
AN
Annalee
7 months ago
B and C seem right to me.
AL
Alease
7 months ago
I feel like D is too broad.
AN
Angella
7 months ago
Really? I thought there was more to it!
JO
Jose
7 months ago
I agree with A and C, seems right.
QU
Quiana
7 months ago
D, because why not? Might as well go for the whole enchilada!
AU
Audrie
8 months ago
A and C are the right choices. Manual and automated scheduling are the way to go.
CA
Catalina
8 months ago
D, obviously. Who doesn't know that Genesys Cloud has all the scheduling options?
TY
Tyisha
8 months ago
B and C, for sure. Load-based and automated scheduling are the way to go.
BR
Brittani
9 months ago
I think D is the right answer. Genesys Cloud has all the scheduling types listed.
MI
Mila
9 months ago
A and C are the correct options.
ME
Meaghan
9 months ago
I feel like all of the options could be correct, but I need to double-check what I studied about scheduling types.
HA
Harris
9 months ago
Load based Scheduling sounds familiar, but I can’t recall if it’s actually in Genesys Cloud.
CA
Carissa
9 months ago
I practiced a question similar to this, and I think Automated Scheduling was one of the choices.
IL
Ilene
9 months ago
I think I remember that there’s a Manual Scheduling option, but I’m not sure about the other one.
RE
Reena
10 months ago
I'm a little confused by the wording of this question. I know Genesys Cloud has scheduling features, but I'm not sure I can distinguish the different types. I'll have to carefully read through the material again.
SH
Shakira
10 months ago
I've got this! The answer is D, all of the above. Genesys Cloud offers manual, load-based, and automated scheduling options. I'm confident in that.
RO
Roslyn
10 months ago
Okay, let me think this through. I know there's manual scheduling, and I think there's also some kind of automated scheduling, but I'm not sure about the "load-based" part. I'll have to review that.
EL
Ellsworth
10 months ago
Wait, isn't D the right answer?
DE
Detra
10 months ago
I think it's A and C.
ET
Ettie
10 months ago
I think it's A and C!
HA
Han
11 months ago
Definitely B and C!
EL
Elina
11 months ago
Hmm, I'm a little unsure about this one. I know Genesys Cloud has some scheduling options, but I can't remember the exact types off the top of my head.
JU
Judy
11 months ago
I'm pretty sure the answer is C and D, but I'll double-check the material to make sure.
MO
Monte
6 months ago
Manual Scheduling is useful, but is it one of the options?
LE
Leonora
6 months ago
I remember reading about A and B as well.
KA
Kassandra
6 months ago
D sounds right too, but I'm not sure.
GA
Gail
6 months ago
I think C is definitely one of them.
LO
Lovetta
11 months ago
I’ll go with C and D too. Let’s verify!