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Genesys Cloud CX: Architect Certification Exam
Certification Provider: Genesys
Exam Name: Genesys Cloud CX: Architect Certification Exam
Number of questions in our database: 60
Exam Version: Apr. 03, 2024
Exam Official Topics:
- Topic 1: Single Topic
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Free Genesys Genesys Cloud CX: Architect Certification Exam Exam Actual Questions
The questions for Genesys Cloud CX: Architect Certification Exam were last updated On Apr. 03, 2024
Question #1
The Utilization feature of Genesys Cloud allows administrators to configure: (Choose three.)
Correct Answer:
A, D, E
Question #2
Select the types of scheduling available in Genesys Cloud. (Choose two.)
Correct Answer:
B, C
Question #3
Which of the following feature is used to test the created flow before it goes live?
Correct Answer:
C
Question #4
Select the types of scheduling available in Genesys Cloud. (Choose two.)
Correct Answer:
B, C
Question #5
Where can you view agent evaluation scores, evaluation activity, and calibration activity in real time?
Correct Answer:
D
https://help.mypurecloud.com/articles/quality-administrator-dashboard/
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