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Genesys GE0-806 Exam - Topic 7 Question 120 Discussion

Where in WFM Configuration Utility do you define business hours for a contact center?
E) Rotating Patterns
A) Organization
B) Activity Policies
C) Contract Site Rules
D) Contract Availability

Genesys GE0-806 Exam - Topic 7 Question 120 Discussion

Actual exam question for Genesys's GE0-806 exam
Question #: 120
Topic #: 7
[All GE0-806 Questions]

Where in WFM Configuration Utility do you define business hours for a contact center?

Show Suggested Answer Hide Answer
Suggested Answer: E

http://docs.genesys.com/Documentation/WM/8.1.2/Admin/AboutPol

by Otis at Mar 04, 2026, 03:20 AM

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Floyd
2 days ago
I remember C) Contract Site Rules being mentioned.
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Mel
8 days ago
I feel it's B) Activity Policies. More specific to hours.
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Lisandra
13 days ago
I think it's A) Organization. Seems logical.
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Gracia
18 days ago
D) Contract Availability makes sense too. It’s about when we’re open.
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Daniela
23 days ago
I remember C) Contract Site Rules being mentioned in class.
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Salena
28 days ago
I feel it's B) Activity Policies. More specific to hours.
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Selma
1 month ago
I think it's A) Organization. Seems logical.
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Ling
1 month ago
I remember it being C) Contract Site Rules.
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Eden
1 month ago
I feel like it's D) Contract Availability.
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Rossana
2 months ago
No way, it's B) Activity Policies.
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Sommer
2 months ago
I think it's A) Organization.
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Jolanda
2 months ago
Totally with you on D) Contract Availability!
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Malcolm
2 months ago
Wait, are you sure it's not C) Contract Site Rules?
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Leonora
4 months ago
No way, it's B) Activity Policies!
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Tresa
4 months ago
I thought it was A) Organization.
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Kimberlie
4 months ago
It's definitely in D) Contract Availability.
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Angella
4 months ago
Totally agree, Organization is the right place!
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Vonda
4 months ago
Wait, I didn't know we could set hours there!
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Tijuana
5 months ago
No way, it's Contract Availability!
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Darnell
5 months ago
I thought it was under Activity Policies?
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Billi
5 months ago
It's definitely in the Organization section.
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Dortha
5 months ago
I feel like Contract Availability could be the right choice, but I need to double-check my notes on that.
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Kati
5 months ago
Contract Site Rules sounds familiar for defining hours, but I could be mixing it up with something else.
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Zack
5 months ago
I remember something about Activity Policies, but it feels like that was more about managing tasks than hours.
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Evangelina
6 months ago
I think business hours might be set under Organization, but I'm not entirely sure.
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