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  • GE0-806: Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM)

Genesys GE0-806 Exam Questions

Exam Name: Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM)
Exam Code: GE0-806
Related Certification(s): Genesys Certified Professional Certification
Certification Provider: Genesys
Number of GE0-806 practice questions in our database: 85 (updated: Jun. 03, 2025)
Expected GE0-806 Exam Topics, as suggested by Genesys :
  • Topic 1: Initial WFM Configuration, Using WFM Configuration Utility/ Create, edit and delete Web Preferences, Installing the WFM server
  • Topic 2: Managing Calendar items (modify, approve, decline)/ Configure Activity Statistics
  • Topic 3: Elements of a Workforce Management System/ Change filter settings for the Calendar views
  • Topic 4: Use the Rebuild Schedule wizard/ Split Volume and Staffing for Multi-Site Activity
  • Topic 5: Integration with the CIM Platform/ Use the Commit-Rollback feature
  • Topic 6: Explain the architecture and functionality of the Genesys Workforce Management System/ Create and Configure Business Unit (BU)
  • Topic 7: Installing/uninstalling WFM applications/ Create Workload Forecast for Multi-Site Activity (MSA)
  • Topic 8: Configure Activity Policies/ Web Architecture Overview/ Review Agent Preference options
  • Topic 9: Review and edit Scenario Schedule/ Review Schedule Notifications/ Genesys WFM Interfaces
  • Topic 10: Create Contract Profiles/ Assign Agents to contracts/ Assign Shift to Contracts/ Create Activity Sets/ Setup Activity Policies
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Felicitas

1 months ago
GCP8 - CWFM exam conquered! Pass4Success, your materials were a game-changer. Prepped me in no time!
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Lizbeth

2 months ago
Just became a Genesys Certified Professional! Pass4Success, your exam questions were a perfect match. Thank you!
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Catrice

3 months ago
Genesys Certified Professional 8 System Consultant - check! Pass4Success made my prep so much easier. Grateful!
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Alaine

4 months ago
Passed my Genesys exam with flying colors. Pass4Success, you guys rock! Your materials were spot on.
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Glennis

5 months ago
Thrilled to have passed the GCP8 - CWFM exam. The Pass4Success practice questions were very beneficial. There was a question on WFM solution maintenance that asked about the best practices for regular system updates. I found it challenging, but I still passed.
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Louvenia

5 months ago
GCP8 - CWFM certification in the bag! Pass4Success, your questions were eerily similar to the real thing. Thanks!
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Dalene

6 months ago
I passed the Genesys Workforce Management exam, and Pass4Success was instrumental in my success. One question that puzzled me was about the installation of the WFM system. It asked about the prerequisites for a successful installation. I wasn't entirely sure, but I passed the exam.
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Keneth

6 months ago
Pass4Success nailed it with their practice tests. Just passed my Genesys Certified Professional exam. Couldn't be happier!
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Golda

6 months ago
Just passed the GCP8 - CWFM exam, and the Pass4Success practice questions were a great help. There was a question on WFM configuration options that asked about setting up different scheduling rules. I was a bit confused, but I still managed to pass.
upvoted 0 times
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Marcos

7 months ago
I successfully passed the Genesys Certified Professional exam with the help of Pass4Success. One question that caught me off guard was about time off, trading, and bidding. It asked how to configure the system to allow employees to trade shifts. I wasn't sure, but I passed the exam.
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Mozell

7 months ago
Feeling accomplished! Aced the GCP8 System Consultant exam. Pass4Success, your prep materials were invaluable.
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Marci

7 months ago
Happy to share that I passed the GCP8 - CWFM exam. The Pass4Success practice questions were very useful. There was a question on forecasting that asked about the different methods used to predict call volumes. I found it difficult, but I still managed to pass.
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Rickie

8 months ago
I passed the Genesys Workforce Management exam, thanks to Pass4Success. One challenging question was about configuring WFM policy options. It asked how to set up different policies for various departments within an organization. I wasn't confident in my answer, but I passed nonetheless.
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Veronika

8 months ago
Wow, the Genesys Workforce Management exam was tough, but I made it! Pass4Success materials were a lifesaver.
upvoted 0 times
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Pa

8 months ago
Just cleared the GCP8 - CWFM exam, and the Pass4Success practice questions were a lifesaver. There was a tricky question on the initial configuration of the WFM system. It asked about the steps required to set up user roles and permissions. I was a bit unsure, but I still managed to pass.
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Pamella

9 months ago
Thank you Pass4Success for the excellent prep materials! The exam also covered WFM system security and data privacy considerations. Study up on these important aspects.
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Jani

9 months ago
I recently passed the Genesys Certified Professional 8 System Consultant exam, and I must say, the Pass4Success practice questions were incredibly helpful. One question that stumped me was about the architecture and functionality of the Genesys Workforce Management System. It asked how the system integrates with other Genesys solutions to optimize workforce efficiency. I wasn't entirely sure of the answer, but I managed to pass the exam.
upvoted 0 times
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Ressie

9 months ago
Just passed the GCP8 - CWFM exam! Thanks Pass4Success for the spot-on practice questions. Saved me loads of time!
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Colton

10 months ago
Passing the GCP8 - CWFM exam was a great accomplishment for me, and I couldn't have done it without the help of Pass4Success practice questions. The exam covered topics such as Editing Calendar items and Configuring Activity Statistics. One question that I found tricky was about modifying Calendar items, as it required a thorough understanding of the approval process.
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Delila

11 months ago
My experience taking the GCP8 - CWFM exam was challenging but rewarding. With the assistance of Pass4Success practice questions, I was able to successfully navigate topics like Using WFM Configuration Utility and Installing the WFM server. One question that I remember was about creating Web Preferences, which tested my knowledge of customizing Tonette settings.
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Ardella

11 months ago
Just passed the GCP8-CWFM exam! Key topic: Workforce Management forecasting. Expect questions on historical data analysis and shrinkage calculations. Study forecasting methods thoroughly. Thanks Pass4Success for the spot-on practice questions - they really helped me prepare quickly!
upvoted 0 times
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Jettie

12 months ago
I recently passed the GCP8 - CWFM exam with the help of Pass4Success practice questions. The exam covered topics such as Initial WFM Configuration and Managing Calendar items. One question that stood out to me was related to configuring Activity Statistics, which required a deep understanding of the WFM system.
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Free Genesys GE0-806 Exam Actual Questions

Note: Premium Questions for GE0-806 were last updated On Jun. 03, 2025 (see below)

Question #1

Which are primary elements of workforce management provided byGenesys WFM?

Choose Answers

Reveal Solution Hide Solution
Correct Answer: B

http://docs.genesys.com/Documentation/WM/8.5.0/Admin/Forecasting

Question #2

Which of the following Genesys documentation will answer questions regarding sizing the WFM Database?

Reveal Solution Hide Solution
Correct Answer: B

http://www.genesys.com/resources/training/certification/Exam_Study_Guide_GCP8_CWFM.pdf

Question #3

Where can Overlays be configured?

Reveal Solution Hide Solution
Correct Answer: C

http://docs.genesys.com/Documentation/WM/8.5.0/Admin/InstWebInfo

Question #4

If S9t to 'True', which Calendar Service option resolves the Start/End times when a user adds a Full-Day Time Off with Start/End times not specified?

Reveal Solution Hide Solution
Correct Answer: B

Question #5

Which option specifies the amount of time, in seconds, between updates to the real-time agent adherence data displayed in WFM Web?

Reveal Solution Hide Solution
Correct Answer: B

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