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Genesys GE0-806 Exam
Certification Provider: Genesys
Exam Name: Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM)
Number of questions in our database: 85
Exam Version: Apr. 05, 2024
GE0-806 Exam Official Topics:
- Topic 1: Initial WFM Configuration, Using WFM Configuration Utility/ Create, edit and delete Web Preferences, Installing the WFM server
- Topic 2: Managing Calendar items (modify, approve, decline)/ Configure Activity Statistics
- Topic 3: Elements of a Workforce Management System/ Change filter settings for the Calendar views
- Topic 4: Use the Rebuild Schedule wizard/ Split Volume and Staffing for Multi-Site Activity
- Topic 5: Integration with the CIM Platform/ Use the Commit-Rollback feature
- Topic 6: Explain the architecture and functionality of the Genesys Workforce Management System/ Create and Configure Business Unit (BU)
- Topic 7: Installing/uninstalling WFM applications/ Create Workload Forecast for Multi-Site Activity (MSA)
- Topic 8: Configure Activity Policies/ Web Architecture Overview/ Review Agent Preference options
- Topic 9: Review and edit Scenario Schedule/ Review Schedule Notifications/ Genesys WFM Interfaces
- Topic 10: Create Contract Profiles/ Assign Agents to contracts/ Assign Shift to Contracts/ Create Activity Sets/ Setup Activity Policies
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Free Genesys GE0-806 Exam Actual Questions
The questions for GE0-806 were last updated On Apr. 05, 2024
Question #1
What is the Activity in Genesys WFM where the work does not use or require WFM service objectives, such as research or scheduled callbacks?
Correct Answer:
C
Question #2
What is the only time interval currently supported as a Time Profile for WFM 8.x statistics?
Correct Answer:
B
Question #3
An agent is scheduled to start a shift at 12:00 PM and the Start Before threshold is set to 5. Ifthe agent starts the shift at 11:54 AM. They will be considered________.
Correct Answer:
D
Question #4
What is the only time interval currently supported as a Time Profile for WFM 8.x statistics?
Correct Answer:
B
Question #5
You're experiencing OutOfMemory exceptions in the default installation of Tomcat, used exclusively for WFM Web application. Assuming that Tomcat configuration has not been modified since installation, what would be your troubleshooting strategy?
Correct Answer:
D
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