Genesys GCX-ARC Exam - Topic 1 Question 60 Discussion

Actual exam question for Genesys's GCX-ARC exam

Question #: 60
Topic #: 1

[All GCX-ARC Questions]

Which of the following are valid response actions under Call Analysis Responses for Outbound Dialing? (Choose three.)

ATransfer

BTransfer to ACD Flow

CTransfer to Outbound Flow

DTransfer to Flow

EHangup

FTransfer to Secure Flow

Show Suggested Answer

Suggested Answer: A, B, F

by Hillary at Nov 23, 2025, 10:07 PM

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Olene

9 hours ago

A, B, and E are valid.

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Gracia

6 days ago

Wait, is "Transfer to Secure Flow" a real thing? Sounds like something out of a spy movie!

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Lemuel

11 days ago

Haha, I bet the exam writers were trying to trick us with all those "transfer" options!

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Deandrea

16 days ago

Definitely A, C, and E. The others seem a bit too specific.

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Sylvia

21 days ago

I think B and D are also valid options, but I'm not sure.

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Fatima

26 days ago

I’m leaning towards "Transfer to Outbound Flow" as one of the answers, but I’m not completely confident about the others.

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Lyda

1 month ago

I feel like "Transfer to Flow" might be valid, but I can't recall if it's specific enough.

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Leontine

1 month ago

I remember practicing a similar question, and I think "Transfer to ACD Flow" was one of the options we discussed.

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Minna

1 month ago

I think "Transfer" and "Hangup" are definitely valid, but I'm not sure about the third one.

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Rosendo

2 months ago

Transfer, transfer to outbound flow, and hangup - those are the three I'm going with. I'm feeling good about this one.

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Jestine

2 months ago

Ugh, I'm not sure about this. I'll have to guess on a couple of these. Hopefully I can at least get 2 out of the 3 right.

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Jaime

2 months ago

I'm pretty confident about this one. I remember learning that transfer to ACD flow and transfer to outbound flow are both valid responses for outbound dialing.

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Abel

2 months ago

A, C, and E are the correct responses.

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Isidra

3 months ago

I feel like D is too vague. Not sure about that one.

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Tijuana

3 months ago

Definitely A and B, no doubt.

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Vincenza

3 months ago

Okay, let's see... I know transfer is a valid option, but what about the other choices? I'll need to review my notes on call analysis responses.

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Catalina

3 months ago

Hmm, this looks like a tricky one. I'll need to think through the different response actions carefully.

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Kris

2 months ago

I’m leaning towards A, C, and F.

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Kirby

2 months ago

I think A, B, and E are solid choices.

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