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Genesys GCX-SCR Exam - Topic 2 Question 32 Discussion

Posted by Lorrie on Mar 05, 2026 at 07:19 PM

What property should you enable for a variable whose value is to be saved to external storage?

Suggested Answer: C

When you want to save a variable's value to external storage in Genesys Cloud CX, you should enable the Output property for that variable. The Output property designates that the value of the variable can be exported or sent out of the current script, which is necessary for saving data to external systems like a CRM or database.

This setting is crucial for ensuring that data collected or processed in the script is correctly passed on to other systems for further use.


Genesys Cloud CX Scripting Variables Documentation.

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26 comments · newest first
VO
Vonda 2 months ago
I feel like A) Custom could work, but it’s not specific enough for saving.
SA
Santos 2 months ago
Not sure, but D) External sounds relevant too. Maybe for external storage?
SY
Sylvie 2 months ago
I agree, C) Output is the right choice. It indicates data going out.
DE
Delisa 2 months ago
I think it should be C) Output. It makes sense for saving data.
LE
Leah 2 months ago
D) External seems more like a storage type, not a property. Output is clearer.
MI
Mindy 3 months ago
Not so sure. What about D) External? It sounds relevant too.
RO
Rolland 3 months ago
I agree, C) Output is the right choice. It indicates data is being sent out.
RO
Rosio 3 months ago
I think it should be C) Output. It makes sense for saving data.
DE
Desmond 3 months ago
But C) Output is more for displaying data. D) External fits better for storage.
LY
Lyla 3 months ago
I’m leaning towards C) Output. It’s about saving data, right?
FR
Francis 4 months ago
I agree, D) External is the right choice. It directly relates to external storage.
TY
Tyra 4 months ago
I think it should be D) External. It makes sense for saving to external storage.
LA
Latonia 4 months ago
I agree with D) External, that's the best choice!
EM
Emilio 4 months ago
A) Custom could work too, right?
FL
Florinda 6 months ago
Wait, is it really D? That seems too obvious.
LI
Lili 6 months ago
I think C) Output makes more sense.
CH
Christoper 6 months ago
Definitely go with D) External.
LE
Leatha 6 months ago
Agreed, D) External is the way to go for this!
EZ
Ezekiel 6 months ago
Wait, is D) External really the best option? Sounds too simple!
AN
Andrew 6 months ago
C) Output seems like a good choice too, right?
EL
Elenora 7 months ago
I thought it was A) Custom, but I guess not!
XO
Xochitl 7 months ago
Definitely go with D) External for saving to storage.
LE
Lenna 7 months ago
I’m leaning towards B) Input because it seems like it would be the way to get data into external storage, but I’m not confident.
FA
Fabiola 7 months ago
I feel like it could be D) External since it sounds like it directly relates to external storage, but I might be overthinking it.
BE
Bernadine 7 months ago
I remember practicing a question about saving variables, and I think it was related to external storage, but I can't recall the exact property name.
LI
Lillian 7 months ago
I think the answer might be C) Output, but I'm not entirely sure if that's the right term for saving data externally.
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