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Genesys GCP-GCX Exam - Topic 1 Question 61 Discussion

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Lorrie

5 months ago

D is definitely the best choice. It fits the description perfectly.

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Dustin

5 months ago

B seems off. It's not just a help bot.

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Dick

5 months ago

C is misleading. It's not just a name.

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Janessa

5 months ago

A is tempting, but I lean towards D too.

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Marci

5 months ago

I agree, D makes the most sense. It's internet-based.

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Lorriane

5 months ago

I think it's D. Sounds like a solid telephony option.

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Ben

6 months ago

I heard it's a third-party service, not just Genesys.

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Lizbeth

6 months ago

Wait, is it really just for Genesys Cloud CX? Sounds too good to be true.

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Phung

6 months ago

Totally agree, it's a telephony service for sure!

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Latonia

7 months ago

I thought it was just a help bot?

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Corrie

7 months ago

It's definitely an internet-based telephony service!

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Johna

7 months ago

D is the way to go. Genesys Cloud CX Voice is the Alfred to Genesys Cloud CX's Batman.

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Shenika

7 months ago

Option D sounds about right. I wonder if Genesys Cloud CX Voice comes with a free utility belt.

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Hoa

7 months ago

D, definitely. Genesys Cloud CX Voice is like the Batman to Genesys Cloud CX's Bruce Wayne.

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Maxima

7 months ago

D is the correct answer. Genesys Cloud CX Voice is an internet-based telephony service that integrates with the Genesys Cloud CX platform.

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Dick

8 months ago

I feel like I’ve seen something about external phone trunks in the context of A, but I’m leaning towards D based on what we discussed in class.

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Hobert

8 months ago

I’m a bit confused; I thought Genesys Cloud CX was just the platform name, so C seems possible too.

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Janna

8 months ago

I remember a practice question about telephony services, and I think D sounds familiar as an internet-based service.

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Larue

8 months ago

Okay, I've got it now. D is the correct answer - Genesys Cloud CX Voice is an internet-based phone system for the Genesys platform.

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Ngoc

8 months ago

I think Genesys Cloud CX Voice is related to telephony, but I'm not sure if it's just a service or something more integrated.

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Hailey

9 months ago

I'm a bit confused by the wording of this question. Let me re-read it a few times to make sure I understand.

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Alease

9 months ago

D) An internet-based telephony service that can be purchased and activated for use with Genesys Cloud CX.

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Leonora

9 months ago

D seems like the most logical answer to me. Genesys Cloud CX Voice is definitely an add-on telephony service.

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Herminia

9 months ago

Hmm, I'm a little unsure about this one. I'll have to think it through carefully.

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Ilene

9 months ago

I think I know this one - it's D, an internet-based telephony service for Genesys Cloud CX.

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Gene

4 months ago

Can't argue with D, it fits perfectly.

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Fletcher

4 months ago

D is the right choice for sure!

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Gladis

4 months ago

I thought it was A at first, but D is clearer.

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Dulce

4 months ago

Yeah, D makes the most sense.

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Queen

8 months ago

I agree, it's definitely D!

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