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Genesys GCP-GCX Exam - Topic 1 Question 61 Discussion

Posted by Lemuel on Nov 23, 2025 at 02:28 PM

Genesys Cloud CX Voice is __________.

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30 comments · newest first
LO
Lorrie 6 months ago
D is definitely the best choice. It fits the description perfectly.
DU
Dustin 7 months ago
B seems off. It's not just a help bot.
DI
Dick 7 months ago
C is misleading. It's not just a name.
JA
Janessa 7 months ago
A is tempting, but I lean towards D too.
MA
Marci 7 months ago
I agree, D makes the most sense. It's internet-based.
LO
Lorriane 7 months ago
I think it's D. Sounds like a solid telephony option.
BE
Ben 7 months ago
I heard it's a third-party service, not just Genesys.
LI
Lizbeth 8 months ago
Wait, is it really just for Genesys Cloud CX? Sounds too good to be true.
PH
Phung 8 months ago
Totally agree, it's a telephony service for sure!
LA
Latonia 8 months ago
I thought it was just a help bot?
CO
Corrie 9 months ago
It's definitely an internet-based telephony service!
JO
Johna 9 months ago
D is the way to go. Genesys Cloud CX Voice is the Alfred to Genesys Cloud CX's Batman.
SH
Shenika 9 months ago
Option D sounds about right. I wonder if Genesys Cloud CX Voice comes with a free utility belt.
HO
Hoa 9 months ago
D, definitely. Genesys Cloud CX Voice is like the Batman to Genesys Cloud CX's Bruce Wayne.
MA
Maxima 9 months ago
D is the correct answer. Genesys Cloud CX Voice is an internet-based telephony service that integrates with the Genesys Cloud CX platform.
DI
Dick 9 months ago
I feel like I’ve seen something about external phone trunks in the context of A, but I’m leaning towards D based on what we discussed in class.
HO
Hobert 10 months ago
I’m a bit confused; I thought Genesys Cloud CX was just the platform name, so C seems possible too.
JA
Janna 10 months ago
I remember a practice question about telephony services, and I think D sounds familiar as an internet-based service.
LA
Larue 10 months ago
Okay, I've got it now. D is the correct answer - Genesys Cloud CX Voice is an internet-based phone system for the Genesys platform.
NG
Ngoc 10 months ago
I think Genesys Cloud CX Voice is related to telephony, but I'm not sure if it's just a service or something more integrated.
HA
Hailey 10 months ago
I'm a bit confused by the wording of this question. Let me re-read it a few times to make sure I understand.
AL
Alease 11 months ago
D) An internet-based telephony service that can be purchased and activated for use with Genesys Cloud CX.
LE
Leonora 11 months ago
D seems like the most logical answer to me. Genesys Cloud CX Voice is definitely an add-on telephony service.
HE
Herminia 11 months ago
Hmm, I'm a little unsure about this one. I'll have to think it through carefully.
IL
Ilene 11 months ago
I think I know this one - it's D, an internet-based telephony service for Genesys Cloud CX.
GE
Gene 6 months ago
↳ replying to Ilene
Can't argue with D, it fits perfectly.
FL
Fletcher 6 months ago
↳ replying to Ilene
D is the right choice for sure!
GL
Gladis 6 months ago
↳ replying to Ilene
I thought it was A at first, but D is clearer.
DU
Dulce 6 months ago
↳ replying to Ilene
Yeah, D makes the most sense.
QU
Queen 10 months ago
↳ replying to Ilene
I agree, it's definitely D!
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