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Genesys GCP-GCX Exam Questions

Exam Name: Genesys Cloud CX Certified Professional - Consolidated
Exam Code: GCP-GCX
Related Certification(s): Genesys Certified Professional Certification
Certification Provider: Genesys
Number of GCP-GCX practice questions in our database: 135 (updated: Aug. 14, 2025)
Expected GCP-GCX Exam Topics, as suggested by Genesys :
  • Topic 1: Genesys Cloud CX Architecture: This section of the exam covers the various components of Genesys Cloud CX including the Genesys Cloud platform. Moreover, it covers Interaction Router and their functioning. The purpose is to test candidates for their knowledge of such components when they are integrated to offer a smooth customer experience.
  • Topic 2: Genesys Cloud CX Administration: In this domain, the focus is on building and overseeing users, setting up queues and routing, and configuring integration with other systems.
  • Topic 3: Genesys Cloud CX Development: In this section, the focus is on the creation of custom applications and how they are integrated using this Cloud API.
  • Topic 4: Genesys Cloud CX Reporting and Analytics: In this domain, the utilization of Cloud reporting tools is discussed to monitor and explore various customer interactions.
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Hollis

1 months ago
Aced the Genesys Cloud CX exam today! Pass4Success prep was key. Their questions aligned perfectly with the actual test.
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Tegan

2 months ago
Genesys Cloud CX certification done! Pass4Success materials were a game-changer. Exam felt easier than expected.
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Marcos

4 months ago
Passed Genesys Cloud CX exam with flying colors! Pass4Success made it possible. Their questions were on point!
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Edwin

5 months ago
Genesys Cloud CX cert secured! Pass4Success prep was invaluable. Exam questions were very similar to practice.
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Stanford

6 months ago
Successfully cleared Genesys Cloud CX exam! Pass4Success questions were a perfect match. Time well spent!
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Lavera

7 months ago
Genesys Cloud CX certification achieved! Pass4Success materials were spot on. Exam felt familiar thanks to their prep.
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Carolann

7 months ago
I recently cleared the Genesys Cloud CX exam! The Pass4Success practice questions were extremely useful. One question that I found difficult was about Genesys Cloud CX Development, specifically on using the Genesys Cloud CX SDK. I wasn't sure of the exact syntax, but I still passed.
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Joaquin

8 months ago
Passed Genesys Cloud CX exam on first try! Pass4Success questions were incredibly helpful. Thank you!
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Lyndia

8 months ago
I passed the Genesys Cloud CX Certified Professional exam, and the Pass4Success practice questions were a big help. There was a tricky question on Genesys Cloud CX Administration, asking about configuring and managing queues. I wasn't confident in my answer, but I still passed.
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Magdalene

8 months ago
Excited to announce that I passed the Genesys Cloud CX exam, thanks to Pass4Success. One of the questions that threw me off was about Genesys Cloud CX Architecture, specifically about microservices and their communication methods. I wasn't entirely sure, but I still managed to pass.
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Carla

9 months ago
Genesys Cloud CX certified! Pass4Success made it possible with their accurate exam prep. Highly recommend!
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Shannan

9 months ago
I just passed the Genesys Cloud CX Certified Professional exam! The practice questions from Pass4Success were invaluable. There was a tough question on Genesys Cloud CX Reporting and Analytics, asking about the differences between historical and real-time reports. I had to make an educated guess, but I passed.
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Ocie

9 months ago
I successfully passed the Genesys Cloud CX exam, and the Pass4Success questions were a great help. One question that puzzled me was about Genesys Cloud CX Development, specifically on handling asynchronous data actions. I wasn't sure of the exact implementation, but I still passed.
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Dierdre

10 months ago
Aced the Genesys Cloud CX exam! Pass4Success prep was crucial. Couldn't have done it without their relevant questions.
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Gregoria

10 months ago
Happy to share that I passed the Genesys Cloud CX exam! The Pass4Success practice questions were spot on. There was a question on Genesys Cloud CX Administration that asked about configuring user roles and permissions. I was unsure about the hierarchical structure, but I managed to pass.
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Joanna

10 months ago
I passed the Genesys Cloud CX Certified Professional exam, thanks to Pass4Success. One challenging question was about the Genesys Cloud CX Architecture, asking for the best practices in deploying a multi-region setup. I wasn't confident in my answer, but I still succeeded.
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Lemuel

11 months ago
Genesys Cloud CX cert in the bag! Pass4Success materials were a lifesaver. Exam questions were very similar.
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Celia

11 months ago
That's valuable. Lastly, how did you prepare for the exam?
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Peggie

11 months ago
Just cleared the Genesys Cloud CX exam! The practice questions from Pass4Success were a lifesaver. There was a tricky question on Genesys Cloud CX Reporting and Analytics, specifically about setting up a custom dashboard. It required knowledge of different widgets and data sources, and I had to guess, but I still got through.
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Romana

11 months ago
I used Pass4Success for exam prep, and it was incredibly helpful. Their practice questions closely matched the actual exam content, saving me a lot of study time. Highly recommend their materials for anyone taking the Genesys Cloud CX Certified Professional exam!
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Dustin

11 months ago
I recently passed the Genesys Cloud CX Certified Professional - Consolidated exam, and I must say, the Pass4Success practice questions were incredibly helpful. One question that stumped me was about configuring data actions in Genesys Cloud CX Development. It asked about the correct sequence of steps to integrate a third-party API, and I wasn't entirely sure of the answer, but I still managed to pass.
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Geraldine

12 months ago
Just passed the Genesys Cloud CX exam! Thanks Pass4Success for the spot-on practice questions. Saved me so much time!
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Lavelle

1 years ago
Overall, the exam was comprehensive but manageable with proper preparation. Pass4Success really helped me focus on the right topics and practice with relevant questions. Don't forget to review Genesys Cloud CX's architecture and deployment options as well.
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Joana

1 years ago
Just became Genesys Cloud CX certified! Pass4Success, your practice exams were spot on. Thanks for the time-saving prep!
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Felix

1 years ago
I'm grateful to Pass4Success for their exam prep materials. The exam also tested knowledge on omnichannel interactions. Be ready to answer questions about configuring and managing different communication channels like voice, chat, and email within the platform.
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Jeannine

1 years ago
Genesys Cloud CX exam conquered! Pass4Success's questions were eerily similar to the real thing. Grateful for the quick prep!
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Erasmo

1 years ago
The exam covered Genesys Cloud CX analytics heavily. Be prepared for questions on reporting types and metrics interpretation. Familiarize yourself with standard and custom reports. Thanks to Pass4Success for providing relevant practice questions that helped me prepare efficiently!
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Lynna

1 years ago
Passed Genesys Cloud CX on my first try! Pass4Success's materials were key. Efficient and effective - highly recommend!
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Dustin

1 years ago
Whew! Genesys Cloud CX cert achieved. Pass4Success's prep materials were a lifesaver. Couldn't have done it without them!
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Carey

1 years ago
Just passed the Genesys Cloud CX exam! Thanks Pass4Success for the spot-on practice questions. Saved me so much time!
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Free Genesys GCP-GCX Exam Actual Questions

Note: Premium Questions for GCP-GCX were last updated On Aug. 14, 2025 (see below)

Question #1

Which of the following statements defines a critical question in an Evaluation Form?

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Correct Answer: D

Question #2

Which platform component manages account configuration, directory search, user membership, phone call routing, and agent assignment?

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Correct Answer: B

Question #3

Genesys Cloud CX ACD assigns interactions to the most appropriate agent available.

Which of the following attributes is used to determine the best available agent? (Choose three.)

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Correct Answer: A, B, C

Question #4

Genesys Cloud CX automatically deletes exported files from the inbox a week after its creation

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Correct Answer: B

Question #5

You can add more than one outbound route to the contact center.

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Correct Answer: A

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