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Genesys Cloud CX Certified Professional - Consolidated Exam

Certification Provider: Genesys
Exam Name: Genesys Cloud CX Certified Professional - Consolidated
Number of questions in our database: 110
Exam Version: Jun. 03, 2023
Exam Official Topics:
  • Topic 1: Single Topic

Free Genesys Genesys Cloud CX Certified Professional - Consolidated Exam Actual Questions

The questions for Genesys Cloud CX Certified Professional - Consolidated were last updated On Jun. 03, 2023

Question #1

How do you represent your organization when you contact the Genesys Cloud CX support team?

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Correct Answer: B

Question #2

Your company has just acquired a new building, and you have to add this new location to Genesys Cloud CX.

What are the prerequisites to perform this task? (Choose two.)

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Correct Answer: C, E

Question #3

Select the reasons behind a user not receiving calls through their assigned DID number or extension. (Choose two.)

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Correct Answer: A, C

Question #4

Your company has just acquired a new building, and you have to add this new location to Genesys Cloud CX.

What are the prerequisites to perform this task? (Choose two.)

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Correct Answer: C, E

Question #5

Select all access level permission types for workspace (Documents > Workspace) membership. (Choose three.)

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Correct Answer: A, C, E


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