Free Preparation Discussions
MENU
Genesys GCP-GCX Exam - Topic 1 Question 64 Discussion
Topic #: 1
Number plan determines how many and which digits are necessary for call routing.
Number plan determines how many and which digits are necessary for call routing is a true statement. A number plan is a telecommunication scheme that assigns telephone numbers to subscribers and telephony endpoints in Genesys Cloud CX. A number plan can also define various aspects of call routing, such as:
How many digits are required to dial a destination number
Which digits are used to identify a country code, area code, or extension
Which digits are used to access an outside line or an operator
Which digits are used to indicate an emergency number or a special service
A number plan can be added or modified based on the organizational requirements in Genesys Cloud CX. A number plan can also be tested with the call simulator tool in Genesys Cloud CX. Reference: https://help.mypurecloud.com/articles/number-plan-information/ https://help.mypurecloud.com/articles/add-number-plan/ https://help.mypurecloud.com/articles/test-destination-phone-numbers-with-the-call-simulator/
Moon
2 days agoIsabelle
8 days agoJeff
13 days agoIsaac
18 days agoLindy
23 days agoTennie
28 days agoEvelynn
1 month agoThaddeus
1 month agoArlette
1 month agoIn
2 months agoWillis
2 months agoLeana
2 months agoNoel
2 months agoChristoper
4 months agoCelia
4 months agoYaeko
4 months agoFairy
4 months agoLemuel
4 months agoBrynn
5 months agoGracia
5 months agoSharen
5 months agoCurt
5 months agoOna
5 months agoAntonette
5 months agoFrancisca
6 months ago