PeopleCert Exam ITIL-4-Transition Topic 1 Question 18 Discussion

Actual exam question for PeopleCert's ITIL-4-Transition exam

Question #: 18
Topic #: 1

The CIO of a large multi-national organization has noticed that the whole IT department are performing poorly. The CIO is committed to changing the behaviour patterns of their staff to improve performance

across the whole IT department.

Which of the following will BEST help to improve staff behaviour?

ARunning safe to fail experiments that provide learning opportunities

BComparing the cost of delay' between work items to ensure that financially valuable work is prioritized

CImplementing CI/CD toots to deploy software quickly

DAdopting Kanban boards to visualise the flow of work across software development teams

Show Suggested Answer

Suggested Answer: A

by Yuki at May 28, 2023, 05:15 AM

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