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PeopleCert ITIL 4 Specialist Create Deliver and Support Exam - Topic 4 Question 16 Discussion

Actual exam question for PeopleCert's ITIL 4 Specialist Create Deliver and Support exam

Question #: 16
Topic #: 4

[All ITIL 4 Specialist Create Deliver and Support Questions]

Which statement about collaboration is CORRECT?

ACollaboration focuses on the organization's goals

BCollaboration should be used instead of swarming or

CCollaboration can be enforced by aligning metrics between teams

DCollaboration is most useful for standardized work

Show Suggested Answer

Suggested Answer: A

by Una at Mar 08, 2026, 07:15 AM

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Zack

A makes sense, but D seems off. Collaboration isn't just for standardized work.

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Lourdes

5 days ago

I disagree, I lean towards C. Metrics alignment is key for collaboration.

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Arleen

10 days ago

I think A is correct. It's all about the organization's goals.

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Reena

15 days ago

I agree with A too. Without goals, collaboration loses direction.

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Lucille

21 days ago

D seems off. Collaboration isn’t just for standardized work.

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Suzi

26 days ago

I prefer C. Aligning metrics really helps teams work together.

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Laticia

1 month ago

I think A is correct. It’s all about the organization’s goals.

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Callie

1 month ago

I agree with Jamie. Collaboration needs clear metrics to be effective.

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Rolland

1 month ago

D seems off. Collaboration isn't just for standardized work.

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Vivan

2 months ago

I feel like C makes sense too. Aligning metrics helps teams work together.

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Mozelle

2 months ago

I think A is correct. It's all about the organization's goals.

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Mitzie

2 months ago

D seems off, collaboration is for all types of work, not just standardized.

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Dorothea

2 months ago

C makes sense, aligning metrics can drive teamwork.

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Melissia

4 months ago

Wait, can collaboration really be enforced? Sounds tricky!

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Kathrine

4 months ago

I disagree with B, swarming has its place too.

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Vi

4 months ago

A is definitely correct, it's all about the goals!

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Della

4 months ago

Not sure about B, swarming has its place too!

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Pa

4 months ago

Totally agree with A, it's all about the bigger picture.

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Cristen

4 months ago

Wait, isn't D a bit limiting? Collaboration can be for all kinds of work!

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Dominga

5 months ago

I think C makes more sense, metrics can drive teamwork.

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Rupert

5 months ago

A is definitely true, goals matter!

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Mabel

5 months ago

I don't recall much about standardized work in relation to collaboration, so D seems less likely to be correct based on what I studied.

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Naomi

5 months ago

I feel like aligning metrics could help with collaboration, but I'm not confident if that's the main point of it. C seems plausible.

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Jean

5 months ago

I remember a practice question that mentioned swarming, and it seemed like collaboration was more about teamwork rather than just replacing other methods, so B feels off.

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Lisha

5 months ago

I think collaboration is really about the organization's goals, so I might lean towards A, but I'm not entirely sure.

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