PeopleCert ITIL 4 Specialist Create Deliver and Support Exam - Topic 4 Question 16 Discussion

Actual exam question for PeopleCert's ITIL 4 Specialist Create Deliver and Support exam

Question #: 16
Topic #: 4

[All ITIL 4 Specialist Create Deliver and Support Questions]

Which statement about collaboration is CORRECT?

ACollaboration focuses on the organization's goals

BCollaboration should be used instead of swarming or

CCollaboration can be enforced by aligning metrics between teams

DCollaboration is most useful for standardized work

Show Suggested Answer

Suggested Answer: A

by Una at Mar 08, 2026, 07:15 AM

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Cristen

5 days ago

Wait, isn't D a bit limiting? Collaboration can be for all kinds of work!

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Dominga

10 days ago

I think C makes more sense, metrics can drive teamwork.

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Rupert

15 days ago

A is definitely true, goals matter!

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Mabel

20 days ago

I don't recall much about standardized work in relation to collaboration, so D seems less likely to be correct based on what I studied.

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Naomi

25 days ago

I feel like aligning metrics could help with collaboration, but I'm not confident if that's the main point of it. C seems plausible.

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Jean

1 month ago

I remember a practice question that mentioned swarming, and it seemed like collaboration was more about teamwork rather than just replacing other methods, so B feels off.

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Lisha

1 month ago

I think collaboration is really about the organization's goals, so I might lean towards A, but I'm not entirely sure.

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