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Which service value chain activity deals with the purchase of new products?
Suggested Answer: B
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In ITIL, there are six activities in the service value chain which represent the steps an organization takes in the creation of value:
Plan
Engage
Design and Transition
Obtain/Build
Deliver and Support
Improve
https://www.bmc.com/blogs/itil-service-value-chain/
25 comments · newest first
BA
Barb
3 months ago
I agree with "Acquire." It’s the right focus for purchases.
TH
Thomasena
3 months ago
"Acquire" makes sense. It's all about getting new items.
LU
Lucia
4 months ago
No, I believe it's "Acquire." That's about purchasing.
LU
Luisa
5 months ago
I think it's "Plan." It involves strategy for new products.
VE
Venita
5 months ago
I didn't know that, sounds interesting!
JU
Julene
5 months ago
Wait, are we sure it's not 'Deliver'?
IS
Isadora
6 months ago
Totally agree, it's all about acquiring new products!
DO
Dong
6 months ago
I thought it was 'Design' at first.
MA
Marilynn
6 months ago
That's definitely the 'Acquire' activity!
MO
Mozell
6 months ago
Procurement is the correct answer. It's the part of the value chain that deals with purchasing and sourcing new products.
DA
Dana
6 months ago
Procurement, duh. How else are we supposed to get the new toys for the office?
GI
Gilbert
6 months ago
Procurement is the answer. It's all about acquiring new products and services for the business.
LA
Layla
7 months ago
Procurement, obviously. That's the one where we buy new stuff, right?
CO
Cory
7 months ago
I'm leaning towards 'Obtain/Build' for purchasing new products, but I could be mixing it up with another activity.
PR
Precious
7 months ago
I practiced a similar question, and I feel like 'Plan' might be involved in the purchasing process, but I can't recall the specifics.
GA
Gayla
8 months ago
I remember something about 'Obtain/Build' being linked to acquiring new products, but it could also be 'Deliver.'
EL
Eliz
8 months ago
I think the activity related to purchasing new products might be 'Engage,' but I'm not entirely sure.
RO
Rodney
8 months ago
I'm a bit confused by this question. Is it asking about the overall service value chain or just a specific activity within it? I'll try to reason through the different stages and pick the one that seems most relevant.
ME
Mertie
8 months ago
The service value chain? Let me see if I can recall the different activities... I think procurement or sourcing is the one that handles new product purchases, but I'll double-check my notes to be sure.
SA
Sarah
8 months ago
Okay, the service value chain... I remember learning about that in class. I believe the purchasing or procurement activity is the one that deals with acquiring new products. I'll write that down as my answer.
LU
Luis
9 months ago
Hmm, not sure about this one. Is it talking about the logistics or operations part of the value chain? I'll have to think it through carefully.
TE
Tegan
9 months ago
I think this is asking about the procurement or purchasing stage of the service value chain. I'll focus on that in my answer.
CH
Christa
3 months ago
Agreed, it's all about buying new products.
BR
Brent
3 months ago
Definitely the purchasing stage!
EU
Eun
3 months ago
Sounds like procurement to me!