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PeopleCert ITIL-4-Foundation Exam
Certification Provider: PeopleCert
Exam Name: ITIL 4 Foundation
Duration: 60 Minutes
Number of questions in our database: 460
Exam Version: Jul. 25, 2022
ITIL-4-Foundation Exam Official Topics:
- Topic 1: A Holistic Approach To The Facilitation Of Co-Creation Of Value With Customers And Other Stakeholders In The Form Of Products And Services
- Topic 2: The Guiding Principles Of ITIL 4/ The Four Dimensions Of Service Management
- Topic 3: Key Concepts From Lean, Agile, Devops, And Why These Are Important To Deliver Business Value
- Topic 4: How ITIL Practices Described In ITIL 4 Will Maintain The Value And Importance Provided By The Current ITIL Processes
- Topic 5: Whilst At The Same Time Expand To Be Integrated To Different Areas Of Service Management And IT, From Demand To Value
Free PeopleCert ITIL-4-Foundation Exam Actual Questions
The questions for ITIL-4-Foundation were last updated On Jul. 25, 2022
Question #1
Question #2
Which of the four dimensions focuses or managing data in compliance with industry regulations?
Correct Answer:
D
Question #3
When using the ITIL continual improvement model, which information should be produced by an organization in order to understand where the organization is now?
Correct Answer:
D
Question #4
For which purpose would the continual improvement practice use a SWOT analysis?
Correct Answer:
A
Question #5
Which TWO types of competence are MOST important 'or service desk staff?
1. Knowledge of business processes
2. Collaboration skills
3. Advanced technical knowledge
4. Workflow design skills
Correct Answer:
A
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