PeopleCert CSTE Exam - Topic 4 Question 125 Discussion

Actual exam question for PeopleCert's CSTE exam

Question #: 125
Topic #: 4

Pick the best tactic to use in constructive criticism to help the worker understand his or her solution to the criticism.

ACriticize the individual rather than the product, because the individual creates problems with the product.

BBe prepared to help your subordinate improve his or her performance.

CDo it in public, while others are listening, so they too can learn from other people's mistakes.

DExplain to the employee what will happen to his or her career if the employee's behavior doesn't change.

Show Suggested Answer

Suggested Answer: B

by Shakira at Mar 06, 2026, 07:13 PM

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Roxane

5 days ago

I can't believe anyone would think C is a good idea!

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Alona

10 days ago

A is just wrong, we should focus on the work, not the person.

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Keith

15 days ago

B is definitely the best choice here.

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Shawn

20 days ago

Option D sounds harsh, but I think it might be effective in some situations. I just hope it doesn't come off as a threat.

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Flo

25 days ago

I definitely remember that public criticism can be damaging. I think option C is a bad idea, but I can't remember why exactly.

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Jin

1 month ago

I feel like option A could lead to more issues. Criticizing the individual seems counterproductive, but I can't recall a specific example from our practice questions.

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Bette

1 month ago

I think option B makes the most sense, but I'm not entirely sure if it's the best choice. I remember discussing the importance of support in constructive criticism.

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