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PeopleCert ITIL 4 Specialist High velocity IT Exam - Topic 2 Question 25 Discussion

An organization is evaluating the advantages and disadvantages of replacing its legacy information systems with cloud-based services as part of its strategic plan. The market is extremely competitive, so the organization wants to ensure that all factors are considered.Which technique would allow this organization to BEST understand the external factors that could influence this decision?
B) PESTLE analysis
A) The Cynefin framework
C) SWOT analysis
D) Porter's Five Forces

PeopleCert ITIL 4 Specialist High velocity IT Exam - Topic 2 Question 25 Discussion

Actual exam question for PeopleCert's ITIL 4 Specialist High velocity IT exam
Question #: 25
Topic #: 2
[All ITIL 4 Specialist High velocity IT Questions]

An organization is evaluating the advantages and disadvantages of replacing its legacy information systems with cloud-based services as part of its strategic plan. The market is extremely competitive, so the organization wants to ensure that all factors are considered.

Which technique would allow this organization to BEST understand the external factors that could influence this decision?

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Suggested Answer: B

by Lamonica at Mar 04, 2026, 01:38 PM

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Ludivina
1 day ago
I agree, PESTLE helps understand political and economic influences.
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Rebeca
6 days ago
I think PESTLE analysis is the best choice. It covers all external factors.
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Brock
12 days ago
Surprised PESTLE is the answer, I always thought it was too broad!
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Glenna
17 days ago
Really? I thought Porter's Five Forces was more relevant.
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Donte
2 months ago
Definitely PESTLE! It covers all the bases.
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Pedro
2 months ago
I think SWOT is better for a holistic view.
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Lea
2 months ago
PESTLE analysis is great for external factors!
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Allene
3 months ago
Porter's Five Forces might help with competition insights too!
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Walton
3 months ago
Wait, can PESTLE really capture everything? Seems a bit limited.
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Allene
3 months ago
Totally agree, PESTLE is the way to go for this!
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Dorthy
3 months ago
I think SWOT is better for understanding internal strengths too.
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Cory
3 months ago
PESTLE analysis covers all external factors like politics and economy.
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Ciara
3 months ago
I practiced a question similar to this, and I think PESTLE was the answer there too. It just seems to cover all the bases for external influences.
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Chauncey
4 months ago
Porter's Five Forces could also be relevant, but I feel like it’s more about competition rather than the broader external environment.
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Lanie
4 months ago
I'm not entirely sure, but I remember something about SWOT analysis focusing more on internal strengths and weaknesses rather than external factors.
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Elly
4 months ago
I think PESTLE analysis might be the best choice here since it looks at external factors like political and economic influences, which are crucial for strategic decisions.
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