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A new ServiceNow customer is assembling a Configuration Management team to support their CMDB.
Drag each role to its corresponding job description.
Suggested Answer:
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13 comments · newest first
PA
Paris
4 months ago
Definitely! They ensure data integrity.
MA
Marylin
6 months ago
I think the CMDB Manager is key.
TY
Ty
6 months ago
Agreed! Roles can overlap.
VI
Viva
6 months ago
This question is tricky!
TH
Thurman
6 months ago
Just make sure to have a solid change management process in place!
GE
Gennie
6 months ago
I thought there were more roles involved in a CMDB team?
ST
Stefanie
6 months ago
Wait, are we really dragging and dropping roles? Seems outdated.
LA
Lai
7 months ago
Totally agree! Each role has its own importance.
RI
Rima
7 months ago
CMDB roles are crucial for effective IT management!
SH
Shayne
7 months ago
I feel a bit confused about the roles; I hope I can recall the descriptions correctly during the exam.
CR
Cristal
7 months ago
I practiced a similar question last week, and I think the Service Owner role is about ensuring services meet business needs.
TA
Taryn
7 months ago
I think the Change Manager is responsible for overseeing changes in the CMDB, but I might be mixing it up with the Release Manager.
MA
Margarett
7 months ago
I remember the roles like the Configuration Manager and the CMDB Analyst, but I'm not sure which one does what exactly.