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BCS Exam BAP18 Topic 3 Question 48 Discussion
Topic #: 3
AlpineTrails is a company that specialises In off en rig tailored waking holidays. The company was set up by John and Michael, who each own f50% of the business Alpine Trails books hotels, transport and equipment to create bespoke holidays tot AlpineTrails customers.
An agreement was recently reached with WalkNalion, a national walking organisation, tor AlpineTraile to provide a number or special holidays for Its members. These will be branded as WalkNation Holidays AlpineTrails will be responsible for organising the holidays, but WalkNalion will undertake the marketing and booking of these special holidays tor us members.
As well as customers, which stakeholder groups are- represented in this scenario?
The best pair of techniques for Elizabeth to use first are Interviews and Rich Pictures. Interviews will allow her to gain an understanding of the staff's concerns and get insight into the organization's culture. Rich pictures will allow her to visually capture and map out the relationships between the various stakeholders in the organization. This will help her better understand the complexities of the organization and identify any potential areas of improvement.
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