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BCS MBP18 Exam - Topic 3 Question 65 Discussion

A business analyst has suggested that a process map should be built by first examining the product and services the organization provides. Before considering what process are needed to deliver these products and services.Which model would support this approach to building a process map?
A) Proter's value chain
B) POPIT model
D) Harmon's organization model.
C) Swimlane diagram

BCS MBP18 Exam - Topic 3 Question 65 Discussion

Actual exam question for BCS's MBP18 exam
Question #: 65
Topic #: 3
[All MBP18 Questions]

A business analyst has suggested that a process map should be built by first examining the product and services the organization provides. Before considering what process are needed to deliver these products and services.

Which model would support this approach to building a process map?

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Suggested Answer: A

by Vicente at Jan 22, 2026, 08:43 PM

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Ma
2 months ago
Value Chain also focuses on delivering value through processes.
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Ria
2 months ago
I agree, but what about the Value Chain model?
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Elizabeth
2 months ago
Definitely! It helps visualize products and services first.
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Alex
4 months ago
I think the Business Model Canvas fits this approach.
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Tina
4 months ago
I’ve seen this work well in other companies!
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Queenie
4 months ago
Wait, are we sure this is the best way?
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Dana
4 months ago
Definitely the Value Chain model!
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Willard
4 months ago
I disagree, starting with processes makes more sense.
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Evangelina
4 months ago
Sounds like a solid approach!
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Dominque
5 months ago
Haha, I bet the business analyst is just trying to make their job easier by starting with the easy part - the products and services. Classic move!
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Reid
5 months ago
This sounds like a job for the Value Chain model! It starts with the organization's products and services and then maps out the supporting processes.
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India
5 months ago
Hmm, I'm not sure if the BPMN model would be the right choice, since it's more focused on the actual process flow rather than the high-level view.
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Kasandra
5 months ago
I think the IDEF0 model would work well here, as it starts with the overall system and then breaks it down into processes.
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Elmira
5 months ago
The SIPOC model seems like the best fit for this approach.
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Kami
6 months ago
I feel like the Business Model Canvas could be relevant here, but I'm not confident if it directly relates to building a process map.
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Annalee
6 months ago
I practiced a question about the Business Process Model and Notation (BPMN) before, and it seems like it could also help in visualizing the processes related to products and services.
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Jutta
6 months ago
I'm not entirely sure, but I remember something about the SIPOC model being useful for mapping processes based on inputs and outputs.
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Albina
7 months ago
I think the Value Chain model might support this approach since it focuses on the activities that create value for the products and services.
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Antonio
7 months ago
The Value Chain model, that's it! Yes, I think that would be the best approach here to build the process map. Start with the big picture of what the organization provides, then drill down into the supporting processes.
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Darrin
7 months ago
Okay, I think I know where this is going. If we start by examining the products and services, that sounds a lot like the Value Chain model. That maps out the key activities that create value for the customer.
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Gwenn
7 months ago
Hmm, I'm not totally sure about this one. Isn't there another model that focuses more on the end product and services first before looking at the processes? I'll need to review my notes to refresh my memory.
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Rosalind
7 months ago
This sounds like it's getting at the SIPOC model. I think that would be the best approach to map out the overall process from Suppliers, Inputs, Process, Outputs, and Customers.
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Lea
1 month ago
Plus, it keeps the focus on customer needs!
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Detra
1 month ago
Definitely helps visualize everything clearly.
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Talia
2 months ago
I agree, SIPOC is a great starting point!
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