Salesforce Exam Field-Service-Consultant Topic 7 Question 41 Discussion

Actual exam question for Salesforce's Salesforce Certified Field Service Consultant exam

Question #: 41
Topic #: 7

[All Salesforce Certified Field Service Consultant Questions]

Northern Trail Outfitters (NTO) asks its clients for feedback on every service visit. NTO wants to dispatch the appropriate Technicians based on customer feedback.

What are two ways the Consultant can meet this requirement?

Choose ? answers

AConfigure and add excluded and required resource Work Rules to scheduling policies.

BConfigure resource preferences on the Account or Work Order.

CConfigure and add excluded and required resource business objectives to scheduling policies.

DConfigure customer preferences on the Service Resource record.

Show Suggested Answer

Suggested Answer: A, B

by Jennie at May 26, 2023, 05:53 AM

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