The client wants AI-generated insights about Gross Margin % in Tableau Next. Where is the best place to define this context for the agent?
For agent-specific business context about how Gross Margin % should be understood or interpreted, Business Preferences are the best choice. Salesforce uses Business Preferences to add organization-specific knowledge and instructions to a semantic model so Tableau Agent can interpret users' analytical questions according to the organization's terminology and business logic.
A calculated field is appropriate when Gross Margin % itself must be mathematically derived---for example, (Revenue - Cost) / Revenue. However, the question does not ask where to implement the mathematical calculation; it asks where to define context for AI-generated insights. Contextual instructions, such as what ''healthy gross margin'' means or which business interpretation to apply, belong in Business Preferences.
A dashboard-scoped calculated field is even less suitable because it confines logic to a specific downstream analytical artifact instead of enriching the governed semantic context used by Tableau Agent across conversational experiences.
Salesforce's broader semantic architecture reinforces this separation: semantic models provide standardized business logic and definitions, while Business Preferences augment those models with business-specific interpretive knowledge for conversational analytics.
Reference/Topics: Agentic Experiences -> Business Preferences -> Tableau Agent Context -> Semantic Model Enrichment.
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