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Salesforce Plat-UX-102 Exam - Topic 3 Question 6 Discussion

Cloud Kicks' product team is focused on a new business-casual clothing line that they think will account for over half of the company's revenue in the future. Which trend should influence desirability the most?
C) Hybrid work emphasizing the need for color and comfort
A) Supply chain issues that delay product availability
B) Digital 'product passports' to help prevent counterfeiting

Salesforce Plat-UX-102 Exam - Topic 3 Question 6 Discussion

Actual exam question for Salesforce's Plat-UX-102 exam
Question #: 6
Topic #: 3
[All Plat-UX-102 Questions]

Cloud Kicks' product team is focused on a new business-casual clothing line that they think will account for over half of the company's revenue in the future. Which trend should influence desirability the most?

Show Suggested Answer Hide Answer
Suggested Answer: C

Hybrid work cultural trends directly drive consumer desire for comfortable yet professional apparel. In the Platform Strategy Designer context, this question belongs primarily to Value Design. In Value Design, the strategy designer links validated human needs to business outcomes and external context, then defines measurable signals that show whether the intended value is actually being created. Here, Hybrid work emphasizing the need for color and comfort is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Supply chain issues that delay product availability focuses attention elsewhere, while Digital 'product passports' to help prevent counterfeiting addresses a related concern without providing the same fit to the scenario's stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.

Study Guide Topics: Value Design

Official Salesforce Reference: Salesforce Designer Quick Look

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