Salesforce Exam OmniStudio Consultant Topic 2 Question 52 Discussion

Actual exam question for Salesforce's OmniStudio Consultant exam

Question #: 52
Topic #: 2

[All OmniStudio Consultant Questions]

When designing OmniScripts, which three best practices should consultants recommend to increase user adoption?

Choose 3 answers

APrefill data for users when possible

BReplicate existing processes as-is

CProvide keystroke commands for data entry

DDivide complex processes into sections

EProvide user help text

Show Suggested Answer

Suggested Answer: D

by Justine at May 31, 2023, 02:42 AM

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Karan

8 days ago

I also think dividing complex processes into sections is important for user adoption.

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Gearldine

8 days ago

I agree with Kanisha, prefilling data can definitely increase user adoption.

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Kanisha

10 days ago

I think we should prefill data for users, that would make it easier for them.

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Jade

12 days ago

I'm not sure about C. Keystroke commands might confuse users. I would go with A, D, and E as well.

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Mignon

20 days ago

I agree with Denise. Prefilling data, dividing processes, and providing help text make sense.

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Denise

22 days ago

I think A, D, and E are the best practices.

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