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VMware Exam 5V0-62.22 Topic 5 Question 28 Discussion

Actual exam question for VMware's 5V0-62.22 exam
Question #: 28
Topic #: 5
[All 5V0-62.22 Questions]

After deploying an iOS profile, there are several devices that are not showing successful installation. Upon reviewing the troubleshooting logs, the administrator notices that the device has responded with NotNow.

Which action should the administrator take to resolve this status?

Show Suggested Answer Hide Answer
Suggested Answer: D

Enable verbose logging for the ACC (AirWatch Cloud Connector) service. ACC is a service that integrates Workspace ONE UEM with internal enterprise systems, such as SMTP (Email Relay) server. ACC enables Workspace ONE UEM to use internal resources without exposing them to the Internet. If the SMTP integration test connection fails, it could indicate that there is a problem with ACC configuration, connectivity, or synchronization. Enabling verbose logging for ACC can help identify and troubleshoot the root cause of the issue.


Contribute your Thoughts:

Joanne
2 days ago
Re-pushing the profile? Sounds like a job for the IT Ghostbusters. Better call D!
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Viola
4 days ago
Ah, the old 'NotNow' trick. Time to put on my best customer service voice and get that user to unlock their device. C all the way!
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Glory
5 days ago
Hmm, I'm not sure. Could be the AWCM server is the culprit. Might as well check the logs first before bothering the user.
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Dacia
9 days ago
I think C is the way to go. The device probably just needs a little user intervention to get the profile installed.
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Lasandra
13 days ago
I think option D is better, re-pushing the profile might solve the issue.
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Van
14 days ago
I agree with Fanny, contacting the user seems like the best solution.
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Fanny
17 days ago
I think the administrator should choose option C.
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