An administrator has mistakenly selected the prevent re-enrollment option when enterprise wiping a device that was intended to be re-enrolled. The administrator needs to remove this block and ensure that users are successful when they re-attempt enrollment
Which console page should be used to meet these goals?
The misconfiguration that would be causing this behavior is AWCM Persistence is not correctly configured. AWCM Persistence is a setting that ensures that devices maintain a consistent connection with the same AWCM server in a load-balanced environment. If AWCM Persistence is not correctly configured, devices may be bounced between different AWCM servers and cause enrollment failures or communication errors. The administrator should check and configure AWCM Persistence properly.
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