ServiceNow CIS-ITSM Exam - Topic 4 Question 120 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam

Question #: 120
Topic #: 4

[All CIS-ITSM Questions]

The Problem table is extended from what table?

AOutage

BProblem Task

CTask

DMajor Incident

EIncident

Show Suggested Answer

Suggested Answer: C

by Fletcher at Jan 05, 2026, 05:16 AM

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Ronny

1 month ago

I’m not sure, but I’ll go with C) Task. Seems logical.

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Nettie

1 month ago

I lean towards E) Incident. They are often linked.

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Lashawna

2 months ago

I feel like it's A) Outage. It relates closely.

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Paris

2 months ago

I think it's B) Problem Task. Makes sense to me.

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Vallie

2 months ago

Nah, it's A) Outage for sure.

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Norah

2 months ago

Wait, really? I didn't know that!

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Santos

2 months ago

I thought it was C) Task, but I might be wrong.

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Amira

2 months ago

Definitely B) Problem Task!

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Jolanda

3 months ago

It's extended from the Incident table.

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Amie

3 months ago

Haha, this is a trick question. The Problem table is actually extended from the "Unsolved Mysteries" table. Everyone knows that!

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Mozelle

3 months ago

D) Major Incident is the obvious choice here. The Problem table is where we track all the major issues, not just regular tasks.

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Tamie

4 months ago

E) Incident is the way to go. Everything is an incident, right? Problem table is just a subset of the Incident table.

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Emiko

4 months ago

B) Problem Task makes the most sense to me. Why would the Problem table be extended from Outage or Major Incident?

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Cassi

4 months ago

C) Task is the correct answer. The Problem table is an extension of the Task table.

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Corinne

4 months ago

I’m leaning towards Major Incident, but I recall something about it being more about incidents rather than problems.

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Louis

4 months ago

I feel like the Problem table might extend from the Outage table, but I could be mixing it up with another topic.

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Annett

5 months ago

I remember practicing a question about the Problem Task table, so maybe that's the right answer?

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Cecily

5 months ago

I think the Problem table is related to the Incident table, but I'm not entirely sure.

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Tijuana

5 months ago

Alright, I've got a strategy - I'll eliminate the options that don't seem directly related to incident management, then decide between the remaining choices.

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Reiko

5 months ago

I think the key is understanding how the Problem table fits into the overall incident management process. Time to apply that knowledge!

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Gilberto

5 months ago

I'm a bit confused on the differences between these tables. I'll need to review my notes to refresh my memory on incident and problem management.

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Lajuana

5 months ago

Okay, let me see... The Problem table is likely related to incident management, so I'm guessing it's extended from either the Incident or Major Incident table.

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Nicolette

6 months ago

Hmm, this one seems tricky. I'll need to think through the relationships between these tables carefully.

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Kelvin

1 month ago

I think it might be Problem Task.

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