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ServiceNow Certified Implementation Specialist - IT Service Management Exam Questions

Exam Name: Certified Implementation Specialist - IT Service Management
Exam Code: Certified Implementation Specialist - IT Service Management
Related Certification(s): ServiceNow Certified Implementation Specialist Certification
Certification Provider: ServiceNow
Number of Certified Implementation Specialist - IT Service Management practice questions in our database: 114 (updated: Jul. 08, 2024)
Expected Certified Implementation Specialist - IT Service Management Exam Topics, as suggested by ServiceNow :
  • Topic 1: Primary application components (Script Includes, Business Rules, etc.)/ State model and default process flow
  • Topic 2: Implementation solutions that work in conjunction with baseline application functionality/ Integration capabilities
  • Topic 3: Basic and advanced operations performed by users and the system/ Key tables used in the application
  • Topic 4: Implementation approaches to meet requirements that preserve upgradability, scalability, and maintainability
  • Topic 5: Basic and advanced features in baseline installation of the current release/ Relationships among application tables
  • Topic 6: Selection of appropriate features and functions to meet business requirements/ Roles and default Access Controls
  • Topic 7: Functionality and features added or changed in the current release/ Key Performance Indicators and Benchmarks
Disscuss ServiceNow Certified Implementation Specialist - IT Service Management Topics, Questions or Ask Anything Related

Theresia

13 days ago
Just passed the ServiceNow ITSM exam! A key focus was on incident management workflows. Expect scenario-based questions on prioritizing and escalating incidents. Study the incident lifecycle and SLA calculations thoroughly. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!
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Anisha

16 days ago
I recently passed the ServiceNow Certified Implementation Specialist - IT Service Management exam with the help of Pass4Success practice questions. The exam covered topics such as primary application components and integration capabilities. One question that stood out to me was related to the state model and default process flow. I was unsure of the answer at first, but I managed to pass the exam.
upvoted 0 times
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Alisha

21 days ago
Just passed the ServiceNow CIS-ITSM exam! Incident Management was a key focus. Expect questions on prioritization and escalation processes. Study the incident lifecycle thoroughly. Change Management also featured heavily, with scenarios on risk assessment and approval workflows. Know your CAB roles inside out. Thanks to Pass4Success for the spot-on practice questions – they were a lifesaver in my last-minute prep!
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Free ServiceNow Certified Implementation Specialist - IT Service Management Exam Actual Questions

Note: Premium Questions for Certified Implementation Specialist - IT Service Management were last updated On Jul. 08, 2024 (see below)

Question #1

Users with which role can Communicate a workaround or fix? (Choose two.)

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Correct Answer: B, D

Question #2

Prior to Quebec, when you click Change > Create New, which page is displayed?

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Correct Answer: E

Question #3

Users with which role can Communicate a workaround or fix? (Choose two.)

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Correct Answer: B, D

Question #4

Prior to Quebec, when you click Change > Create New, which page is displayed?

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Correct Answer: E

Question #5

How is the Resource Management application activated?

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Correct Answer: A


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