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ServiceNow CIS-ITSM Exam - Topic 1 Question 69 Discussion

Posted by Scarlet on Apr 24, 2023 at 03:22 AM

On the Release record, what are the available options on the Release phase list?

Suggested Answer: D

The Resolve Incidents UI Action acts ONLY on related Incidents that are in a State of On Hold with an On Hold Reason

of Awaiting Problem. When triggered, t he UI Action will set all Incidents that meet these conditions to a State of

Resolved and will set the Resolution code and Resolution notes.

Updating the Problem record won't update the associated Incidents. The Resolve Incidents UI Action must be used to

update the incidents.


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37 comments · newest first
GE
Georgeanna 12 months ago
I feel like C is missing some important parts.
LA
Laurena 12 months ago
Isn't "Requirement Gathering" in A? That's a key step!
JO
Jovita 1 year ago
Wait, are we sure about that? I thought it was B.
EL
Elly 1 year ago
I agree, D has all the right phases!
ER
Erasmo 1 year ago
I think it's definitely option D.
LA
Laticia 1 year ago
I think "QA" is important, but I’m torn between options B and D for the complete list.
CE
Cecily 1 year ago
I feel like "Design" and "Development" are definitely part of the phases, but I can't remember if "Build" is included in the options.
MA
Maybelle 1 year ago
I remember practicing a question that had similar options, but I can't recall if "Deployment" was in the list.
DO
Dorsey 1 year ago
I think the phases might include Requirement Gathering and User Acceptance, but I'm not sure about the rest.
JO
Jody 1 year ago
I'm pretty confident I know what HP Care Pack services are - they seem to be extended warranty and support packages that go beyond the standard warranty. I'll focus on option D as it seems to best capture that.
CA
Carlota 1 year ago
I've seen similar questions before, so I think I know the approach. I'll compare the images systematically to find the right answer.
VI
Vivan 1 year ago
Hmm, I'm a bit unsure about this one. The options all look similar, so I'll need to really analyze the syntax and keywords to determine the right query.
MA
Marge 1 year ago
This question seems a bit tricky. I'll need to read it carefully and think through the options before selecting an answer.
TI
Tiera 1 year ago
I'm a bit unsure, but I recall something about how it relates to blockchain nodes. Maybe option C? But isn't it also about the compiler?
LA
Lai 1 year ago
Option B is the correct answer. It's like a well-choreographed dance, every step in its rightful place.
MI
Mila 1 year ago
↳ replying to Lai
User 3: I agree, the phases in the Release record are crucial for a successful project.
CO
Corinne 1 year ago
↳ replying to Lai
User 2: It's like a well-choreographed dance, every step in its rightful place.
MA
Marguerita 1 year ago
↳ replying to Lai
User 1: Option B is the correct answer.
PA
Paola 1 year ago
B is the way to go! Scoping, Design, Develop, Deployment - that's the perfect recipe for a successful release.
CL
Claribel 1 year ago
C seems a bit off, 'Analyze' and 'Build' don't belong in the release phase list.
CE
Cecil 2 years ago
I'm going with D. It has all the key phases like requirements, design, development, testing, and deployment.
CR
Cristal 1 year ago
↳ replying to Cecil
Irene: So, it looks like we're all in agreement on choosing option D for the Release phase list.
GO
Golda 1 year ago
↳ replying to Cecil
User 3: I agree, D includes all the key phases needed for a successful release.
LO
Lorean 1 year ago
↳ replying to Cecil
Yeah, D looks like the most complete option for the Release phase list.
IR
Irene 1 year ago
↳ replying to Cecil
User 2: Yeah, D seems to be the most comprehensive choice for the Release phase list.
DO
Doug 1 year ago
↳ replying to Cecil
I agree, D seems to be the most comprehensive option out of the choices provided.
AL
Alexia 1 year ago
↳ replying to Cecil
I think D is a good choice too. It covers all the necessary phases for a release.
AN
Annelle 1 year ago
↳ replying to Cecil
User 1: I think D is the best option too. It covers all the necessary phases.
VI
Victor 1 year ago
↳ replying to Cecil
I'm going with D. It has all the key phases like requirements, design, development, testing, and deployment.
WE
Wendell 2 years ago
I'm not sure, but I think B) Scoping, Design, Develop, Deployment, Unit Testing, Integration, Pilot could also be a possibility.
NI
Nicolette 2 years ago
Option B looks the most comprehensive and accurate to me. The release phase should cover the entire software development lifecycle.
AL
Alaine 1 year ago
↳ replying to Nicolette
User 4: I also agree that option B covers all the necessary phases.
ME
Melodie 1 year ago
↳ replying to Nicolette
User 3: Option B looks the most comprehensive and accurate to me.
SI
Silva 1 year ago
↳ replying to Nicolette
User 2: I disagree, I believe option D is more accurate.
PA
Paulene 1 year ago
↳ replying to Nicolette
User 1: I think option A is the best choice.
DE
Deandrea 2 years ago
I believe it's D) Requirement Gathering, Design, Development, Build, Deployment, QA, User Acceptance.
KE
Kent 2 years ago
I think the options are A) Requirement Gathering, Design, Build, Roll-out, Unit Testing, User Acceptance, Pilot.
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