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ServiceNow CIS-HAM Exam - Topic 5 Question 28 Discussion

Actual exam question for ServiceNow's CIS-HAM exam
Question #: 28
Topic #: 5
[All CIS-HAM Questions]

What core sets of data are required for effective IT asset management?

Choose 4 answers

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Suggested Answer: A, B, D, E

According to the ServiceNow Hardware Asset Management documentation, the core sets of data required for effective IT asset management are:

* Manufacturers: The companies that produce the hardware assets, such as Dell, HP, Cisco, etc.

* Locations: The physical places where the hardware assets are stored or used, such as offices, data centers, warehouses, etc.

* Users: The people who own, use, or manage the hardware assets, such as employees, customers, vendors, etc.

* Models: The specific types or categories of hardware assets, such as laptops, servers, routers, etc.


by Maryann at Jan 23, 2024, 11:30 AM

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Nikita
4 months ago
Projects aren't typically a core set, though.
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Lovetta
4 months ago
Wait, are relationships really that crucial?
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Rodrigo
4 months ago
I think users should be included, right?
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Eleonora
4 months ago
Locations are super important too!
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Latanya
4 months ago
Definitely need manufacturers and models for tracking!
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Maxima
5 months ago
I’m leaning towards selecting Locations, Users, and maybe Models, but I’m stuck on the fourth one. Should it be Manufacturers or Relationships?
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Salena
5 months ago
I remember a practice question that emphasized Relationships, but I can't recall if it was one of the core sets. It feels important though.
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Ronnie
5 months ago
I'm not entirely sure about Projects being a core data set. I feel like Locations and Users are more critical for asset management.
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Fausto
5 months ago
I think we definitely need to include Manufacturers and Models, right? Those seem pretty essential for tracking assets.
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Christiane
5 months ago
This question seems pretty straightforward. The core data sets I'd focus on are the ones that provide the basic information about the IT assets - manufacturer, model, location, and how the assets are related to each other. I feel confident about those choices.
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Erick
5 months ago
Okay, let's see. Manufacturers, locations, models, and relationships - those seem like the obvious choices here. I'll go with those and see if I can justify them in my answer.
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Melissa
5 months ago
Hmm, I'm a bit unsure about this one. I know asset management involves tracking hardware and software, but I'm not sure if projects and users are considered core data sets. I'll have to think this through carefully.
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Nicholle
5 months ago
This looks like a straightforward IT asset management question. I'll focus on the key data sets that are typically needed - manufacturers, locations, models, and relationships between assets.
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Cherrie
5 months ago
Ah, I think I've got it! The issue is likely with the Accept header. Let me try removing that and see if it resolves the problem.
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Precious
5 months ago
This looks like a pretty straightforward question on quality control activities. I think I'll start by considering the key differences between the options and which one is most effective at uncovering defects.
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Rolande
5 months ago
This looks like a straightforward SOQL query question. I think option A is the correct answer since it uses the FIND statement to search for the phrase 'ACME' across all fields and returns a list of Contact and Lead records.
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Carissa
6 months ago
I'm a bit confused—was it multidegree configurations where the MD-48 modules were ineffective? I feel like that came up in practice.
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