Discuss ServiceNow CIS-HAM Exam Topic 5 Question 28

What core sets of data are required for effective IT asset management?

Choose 4 answers

Suggested Answer: A, B, D, E

According to the ServiceNow Hardware Asset Management documentation, the core sets of data required for effective IT asset management are:

* Manufacturers: The companies that produce the hardware assets, such as Dell, HP, Cisco, etc.

* Locations: The physical places where the hardware assets are stored or used, such as offices, data centers, warehouses, etc.

* Users: The people who own, use, or manage the hardware assets, such as employees, customers, vendors, etc.

* Models: The specific types or categories of hardware assets, such as laptops, servers, routers, etc.

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17 comments · newest first

Nikita 11 months ago

Projects aren't typically a core set, though.

Lovetta 11 months ago

Wait, are relationships really that crucial?

Rodrigo 12 months ago

I think users should be included, right?

Eleonora 12 months ago

Locations are super important too!

Latanya 12 months ago

Definitely need manufacturers and models for tracking!

Maxima 1 year ago

I’m leaning towards selecting Locations, Users, and maybe Models, but I’m stuck on the fourth one. Should it be Manufacturers or Relationships?

Salena 1 year ago

I remember a practice question that emphasized Relationships, but I can't recall if it was one of the core sets. It feels important though.

Ronnie 1 year ago

I'm not entirely sure about Projects being a core data set. I feel like Locations and Users are more critical for asset management.

Fausto 1 year ago

I think we definitely need to include Manufacturers and Models, right? Those seem pretty essential for tracking assets.

Christiane 1 year ago

This question seems pretty straightforward. The core data sets I'd focus on are the ones that provide the basic information about the IT assets - manufacturer, model, location, and how the assets are related to each other. I feel confident about those choices.

Erick 1 year ago

Okay, let's see. Manufacturers, locations, models, and relationships - those seem like the obvious choices here. I'll go with those and see if I can justify them in my answer.

Melissa 1 year ago

Hmm, I'm a bit unsure about this one. I know asset management involves tracking hardware and software, but I'm not sure if projects and users are considered core data sets. I'll have to think this through carefully.

Nicholle 1 year ago

This looks like a straightforward IT asset management question. I'll focus on the key data sets that are typically needed - manufacturers, locations, models, and relationships between assets.

Cherrie 1 year ago

Ah, I think I've got it! The issue is likely with the Accept header. Let me try removing that and see if it resolves the problem.

Precious 1 year ago

This looks like a pretty straightforward question on quality control activities. I think I'll start by considering the key differences between the options and which one is most effective at uncovering defects.

Rolande 1 year ago

This looks like a straightforward SOQL query question. I think option A is the correct answer since it uses the FIND statement to search for the phrase 'ACME' across all fields and returns a list of Contact and Lead records.

Carissa 1 year ago

I'm a bit confused—was it multidegree configurations where the MD-48 modules were ineffective? I feel like that came up in practice.

ServiceNow CIS-HAM Exam - Topic 5 Question 28 Discussion