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ServiceNow Certified Implementation Specialist - Hardware Asset Management Exam Questions
- Topic 1: Implementing hardware asset management in ServiceNow - ITSM Asset Management and Hardware Asset Management (HAM)
- Topic 2: Hardware asset lifecycle, stages, and components/ IT Asset Management Overview & Fundamentals
- Topic 3: Key components of hardware contract financials/ Core IT asset management terminology, concepts, and goals
- Topic 4: Implementing hardware asset management/ Understand IT Cost Management
- Topic 5: Application Introduction and Recommended Practices/ ServiceNow hardware model Content Service
- Topic 6: Extending asset management and configuration management/ Managing hardware assets and CIs
- Topic 7: Implementing Hardware Asset Management in ServiceNow/ Hardware Discovery and Normalization
- Topic 8: Generating asset reports for IT Asset Management/ Automating stock management in ITSM Asset Management and HAM
- Topic 9: Data Integrity - Attributes and Data Sources/ Automating hardware asset lifecycle with HAM
- Topic 10: Creating hardware assets and CIs/ Automating asset population into ServiceNow
- Topic 11: Automating asset inventory with HAM/ Operational Integration of IT Asset Management Processes
- Topic 12: Asset management vs. configuration management/ Managing inventory and stock
Free ServiceNow Certified Implementation Specialist - Hardware Asset Management Exam Actual Questions
Note: Premium Questions for Certified Implementation Specialist - Hardware Asset Management were last updated On Oct. 15, 2024 (see below)
What three areas of data quality does the CMDB Health Dashboard focus on? (Choose three.)
What functionality enables you to automatically create asset records from information provided by your vendor while your assets are still in transit?
According to the ServiceNow Hardware Asset Management documentation, an advanced shipment notification (ASN) is a document that provides detailed information about a pending delivery. The purpose of an ASN is to notify the customer when shipping occurs and provide physical characteristics about the shipment so the customer can be prepared to accept delivery. You can use ASNs to automatically create asset records in ServiceNow Hardware Asset Management by importing the data from the ASN document.
When creating a stock rule that replenishes from a vendor, what is a primary requirement for the warehouse stockroom? Choose 2 answers
According to the ServiceNow Hardware Asset Management documentation, a stockroom is a location where assets are stored and managed. A stockroom must have an assigned manager who is responsible for overseeing the stockroom operations and inventory. The stockroom manager must have a valid email address to receive notifications and alerts related to the stockroom, such as low stock levels, stock transfers, and stock orders. The other options are not primary requirements for the warehouse stockroom. The stockroom does not need to have an assignment group, a valid time zone, or a valid mobile phone.
Taxes paid at the time of purchase are what type of cost?
According to the ServiceNow Hardware Asset Management documentation, original cost is the amount paid to acquire an asset, including any taxes, fees, shipping, installation, or other expenses directly related to the purchase. Original cost is used to calculate depreciation and amortization of an asset over its useful life. The other options are not the type of cost that taxes paid at the time of purchase are. Operating expense, operating cost, and capital expense are different ways of classifying the costs of using and maintaining an asset after it is purchased.
What core sets of data are required for effective IT asset management?
Choose 4 answers
According to the ServiceNow Hardware Asset Management documentation, the core sets of data required for effective IT asset management are:
* Manufacturers: The companies that produce the hardware assets, such as Dell, HP, Cisco, etc.
* Locations: The physical places where the hardware assets are stored or used, such as offices, data centers, warehouses, etc.
* Users: The people who own, use, or manage the hardware assets, such as employees, customers, vendors, etc.
* Models: The specific types or categories of hardware assets, such as laptops, servers, routers, etc.
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