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ServiceNow CIS-HAM Exam - Topic 11 Question 21 Discussion

Several of your models are listed as Match Not Found on the Model Management tab of the Hardware Asset dashboard. What are the potential causes of this? (Choose three.)
D) You have opted out of the ServiceNow Content Service
A) The hardware model content has not yet been downloaded from the Content Service
B) Normalization could not match any of the three key fields in the hardware model form with a rule in the Content Service
C) Your hardware model form contains a good model number, but a badly formatted model name
E) A normalization rule for the hardware model does not exist in the Content Service

ServiceNow CIS-HAM Exam - Topic 11 Question 21 Discussion

Actual exam question for ServiceNow's CIS-HAM exam
Question #: 21
Topic #: 11
[All CIS-HAM Questions]

Several of your models are listed as Match Not Found on the Model Management tab of the Hardware Asset dashboard. What are the potential causes of this? (Choose three.)

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Suggested Answer: D

by Olive at Aug 04, 2023, 01:50 PM

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Clorinda
10 months ago
E seems unlikely, are we sure about that?
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Giovanna
10 months ago
D? Really? I didn't know opting out could cause this!
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Luis
10 months ago
C could be it, I've had formatting problems before.
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Gail
10 months ago
I think B is a big one too, normalization issues are common.
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Delfina
11 months ago
A is definitely a reason, I've seen that happen.
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Gladys
11 months ago
I recall that opting out of the Content Service might affect model matching, so option D seems plausible as well.
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Frederica
11 months ago
I practiced a similar question, and I think if the model name is formatted incorrectly, it could cause issues too, so maybe option C is valid.
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Dorathy
11 months ago
I’m not entirely sure, but I think normalization issues could lead to a match not being found, which makes option B a strong candidate.
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Santos
11 months ago
I remember something about the Content Service needing to download model data, so option A could be a reason for the match not found.
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Tasia
11 months ago
Hmm, this looks like a tricky one. I'll need to carefully read through the options and think about which tool best matches the description.
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Annamae
12 months ago
Ah, this is a tricky one. I'm not entirely sure, but I'm leaning towards C - the Implementation Plan should be agreed before setting targets for benefits improvement.
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Joesph
1 year ago
Ha! The 'Match Not Found' error sounds like my love life. But in all seriousness, I think A, B, and E are the right answers here. Let's hope the actual exam isn't as punny as this question.
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Dick
1 year ago
Definitely, those are key factors in resolving the issue. Good luck with the exam!
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Veta
1 year ago
Yeah, it's important to make sure the hardware model content is downloaded and that normalization rules exist in the Content Service.
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Lorita
1 year ago
I agree, A, B, and E seem to be the most likely causes for the 'Match Not Found' error.
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Tennie
1 year ago
Yup, A, B, and E are the ones. Although I have to admit, I'm a little concerned about this 'Content Service' thing. Is it powered by unicorns and rainbows? Because that would explain a lot.
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Bonita
1 year ago
I don't think unicorns and rainbows are involved, it's more about data and rules.
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Francene
1 year ago
Yeah, it helps with normalization and matching key fields.
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Ciara
1 year ago
I think the Content Service is just a tool used for matching hardware models.
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Johanna
1 year ago
A, B, and E - got it! Although I have to say, whoever wrote this question must have a really interesting sense of humor. 'Match Not Found' - sounds like a dating app gone wrong.
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Felicidad
1 year ago
Haha, 'Match Not Found' does sound like a dating app glitch!
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Mari
1 year ago
E) A normalization rule for the hardware model does not exist in the Content Service
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Vincent
1 year ago
B) Normalization could not match any of the three key fields in the hardware model form with a rule in the Content Service
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Keith
1 year ago
A) The hardware model content has not yet been downloaded from the Content Service
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Nancey
1 year ago
Hmm, this is a tough one. I'm guessing C is also a valid answer - if the model name is badly formatted, that could definitely cause issues with the match.
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Melina
1 year ago
I'm not sure about D though. I don't think opting out of the Content Service would cause a match not found.
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Dallas
1 year ago
Okay, this is tricky. I'm pretty sure the correct answers are A, B, and E. The hardware model content needs to be downloaded, the normalization couldn't match the fields, and there's no rule in the Content Service.
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Marti
1 year ago
Definitely, having no normalization rule in the Content Service would cause a Match Not Found.
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Thomasena
1 year ago
And if normalization couldn't match the fields, that could be a problem too.
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Yuette
1 year ago
Yeah, the hardware model content needs to be downloaded for sure.
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Timothy
1 year ago
I think you're right, A, B, and E seem to be the potential causes.
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Lea
1 year ago
I agree with Tess. Those reasons make sense to me.
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Tess
1 year ago
I think the potential causes could be A, B, and E.
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