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ServiceNow Exam CIS-HAM Topic 11 Question 21 Discussion

Actual exam question for ServiceNow's CIS-HAM exam
Question #: 21
Topic #: 11
[All CIS-HAM Questions]

Several of your models are listed as Match Not Found on the Model Management tab of the Hardware Asset dashboard. What are the potential causes of this? (Choose three.)

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Suggested Answer: D

by Olive at Aug 04, 2023, 01:50 PM

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Tennie
2 days ago
Yup, A, B, and E are the ones. Although I have to admit, I'm a little concerned about this 'Content Service' thing. Is it powered by unicorns and rainbows? Because that would explain a lot.
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Johanna
12 days ago
A, B, and E - got it! Although I have to say, whoever wrote this question must have a really interesting sense of humor. 'Match Not Found' - sounds like a dating app gone wrong.
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Nancey
14 days ago
Hmm, this is a tough one. I'm guessing C is also a valid answer - if the model name is badly formatted, that could definitely cause issues with the match.
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Melina
20 days ago
I'm not sure about D though. I don't think opting out of the Content Service would cause a match not found.
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Dallas
26 days ago
Okay, this is tricky. I'm pretty sure the correct answers are A, B, and E. The hardware model content needs to be downloaded, the normalization couldn't match the fields, and there's no rule in the Content Service.
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Lea
27 days ago
I agree with Tess. Those reasons make sense to me.
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Tess
28 days ago
I think the potential causes could be A, B, and E.
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