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ServiceNow Exam CIS-FSM Topic 1 Question 7 Discussion

Actual exam question for ServiceNow's ServiceNow Certified Implementation Specialist - Field Service Management exam
Question #: 7
Topic #: 1
[All ServiceNow Certified Implementation Specialist - Field Service Management Questions]

Which operational role is responsible for managing field agent skills?

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Suggested Answer: D

by Janella at Apr 24, 2024, 04:22 AM

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Selene
16 hours ago
I think it's the wm_dispatcher. They usually handle assignments, right?
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Erick
14 days ago
D) wm_manager plays a role in managing field agent skills as well.
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Melinda
15 days ago
B) wm_dispatcher is also involved in managing field agent skills.
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Charlene
16 days ago
A) wm_admin is responsible for managing field agent skills.
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