Name: ServiceNow ServiceNow Certified Implementation Specialist - Field Service Management Exam
Brand: Pass4Success
SKU: ServiceNow Certified Implementation Specialist - Field Service Management
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Free ServiceNow ServiceNow Certified Implementation Specialist - Field Service Management Exam Actual Questions

The questions for ServiceNow Certified Implementation Specialist - Field Service Management were last updated On Apr. 18, 2024

Question #1

Which operational role is responsible for managing field agent skills?

Awm_admin

Bwm_dispatcher

Cwm_qualifier

Dwm_manager

Reveal Solution

Correct Answer: D

Question #2

What controls the visibility of the 'Optimize route' option in the more actions menu in the agent card on dispatcher workspace?

AUl action

BClient script

CBusiness rule

DSystem property

Reveal Solution

Correct Answer: A

Question #3

How are dispatch groups filtered in the lookup?

ABy Manager

BBy Group type

CBy Group members

DBy Location coverage

Reveal Solution

Correct Answer: A

Question #4

Dependencies can only be set for work order tasks in which state?

AApproved

BDraft

CWaiting Approval

DQualified

Reveal Solution

Correct Answer: B

Question #5

If geolocation is not enabled, the agent's starting position for a given day defaults to what?

AThe last task location for each field agent for a given day

BThe first task location for each field agent for a given day

CThe agent's home office location

DThe geographic coordinates returned from the agent's mobile device

Reveal Solution

Correct Answer: D

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