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ServiceNow Exam CIS-FSM Topic 1 Question 18 Discussion

Actual exam question for ServiceNow's CIS-FSM exam
Question #: 18
Topic #: 1
[All CIS-FSM Questions]

What determines if a rejected task is dynamically assigned to the same agent in the next 24 hours or not?

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Suggested Answer: D

by Ernestine at Sep 10, 2024, 03:12 PM

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Karima
2 months ago
I hope the exam doesn't have any 'trick questions' like this one. I'm just trying to keep my head above water, not play 'Sherlock Holmes'!
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Ellen
20 days ago
Let's double-check the material before the exam just to be safe.
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Stefany
29 days ago
Are you sure about that? I thought it was multiple assignment rules.
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Rozella
1 months ago
No, it's actually agent task rejection preferences.
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Cherilyn
2 months ago
I think it's unassignment constraints.
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King
2 months ago
Hmm, I was leaning towards D) Multiple assignment rules, but I can see how B makes more sense. Unassignment constraints sound like the most logical answer.
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Kaitlyn
23 days ago
Definitely, unassignment constraints play a crucial role in determining the reassignment of tasks.
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Marisha
1 months ago
Yeah, I agree. It seems like the most logical choice.
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Vi
1 months ago
I think B) Unassignment constraints is the key factor here.
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German
2 months ago
C) Agent task rejection preferences could also play a role, but I think B is the better answer. Unassignment constraints are probably the primary driver here.
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Erinn
29 days ago
Multiple assignment rules could also impact the reassignment of a rejected task.
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Rosendo
1 months ago
Agent task rejection preferences may have some influence, but I think the system is the main factor.
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Floyd
1 months ago
I agree, unassignment constraints are key in determining if a rejected task is reassigned.
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Jonelle
3 months ago
I agree, B is the way to go. Unassignment constraints are probably the most relevant factor in determining task reassignment after rejection.
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Wilda
1 months ago
I agree, B is the way to go. Unassignment constraints are probably the most relevant factor in determining task reassignment after rejection.
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Lizette
1 months ago
C) Agent task rejection preferences
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Wava
2 months ago
B) Unassignment constraints
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Venita
2 months ago
A) A system properly
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Keshia
3 months ago
Hmm, that makes sense too. Maybe it's a combination of both B and C.
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Colene
3 months ago
I disagree, I believe it's C) Agent task rejection preferences.
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Phillip
3 months ago
B) Unassignment constraints seems like the right answer here. The question is specifically asking about what determines if a rejected task is reassigned, and unassignment constraints would likely be the key factor in that decision.
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Monte
2 months ago
D) Multiple assignment rules
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Octavio
2 months ago
C) Agent task rejection preferences
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Rima
2 months ago
B) Unassignment constraints
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Freida
2 months ago
A) A system properly
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Keshia
3 months ago
I think it's B) Unassignment constraints.
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