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ServiceNow CIS-CSM Exam - Topic 5 Question 55 Discussion

Actual exam question for ServiceNow's CIS-CSM exam
Question #: 55
Topic #: 5
[All CIS-CSM Questions]

In the Customer Service Management space what defines the term asset?

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Suggested Answer: A, D

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Raelene
4 months ago
A resource that allows a business service makes the most sense to me!
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Page
4 months ago
Wait, can an asset really just be a physical item? Seems too simple.
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Daren
4 months ago
Totally agree, it’s about the product the company supports!
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Valentin
4 months ago
I think it’s more about a specific product instance supported for a customer.
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Lettie
5 months ago
An asset is definitely a resource that allows a business service.
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Andree
5 months ago
I'm leaning towards the definition being a product that a company supports, but I could be mixing it up with something else.
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Shaun
5 months ago
I feel like I saw a question similar to this in practice, and it was about a physical item being an asset.
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Tammi
5 months ago
I remember something about assets being resources that allow a business service, but that could be too broad.
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Willard
5 months ago
I think an asset might be a specific product instance supported for a customer, but I'm not entirely sure.
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Nell
5 months ago
Hmm, I'm a bit unsure about the differences between unit and integration tests. I know unit tests check individual pieces of code, but I'm not totally clear on how integration tests differ. I'll need to think this through carefully.
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Alyce
5 months ago
I'm pretty confident this is a "Yes" answer. The password policy should allow the administrator to set the corporate office perimeter and limit MFA factor enrollment to that location.
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Chauncey
5 months ago
This question seems to be testing our knowledge of VMware Horizon products and features. I'll need to carefully consider the requirements and match them to the available options.
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Hillary
5 months ago
I'm a bit confused by this question. The ViewCube doesn't seem to be related to creating a multicamera rig or producing anaglyph images, so I can rule out options A and B. I'll have to guess between C and D.
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Emerson
6 months ago
I'm feeling confident about this one. The question is asking about the responsibilities of an audit program director or manager, and option C covers the main duties described in the prompt. I'll go with that.
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Becky
10 months ago
Asset? More like liability, am I right? Just kidding, but seriously, this is a tricky one. I'd better not wing it and go with my gut on this one.
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Viola
9 months ago
C) A product that a company supports
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Idella
9 months ago
B) A specific product instance supported for a customer
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Daryl
9 months ago
A) A physical item
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Joesph
10 months ago
I'm going with C. A cusJoespher service asset is a product that the company supports, plain and simple. Anything else is just overthinking it.
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Sanda
10 months ago
Hmm, I'm not sure. D sounds like it could be the right answer - an asset is a resource that allows a business service, like a call center or a website. Gotta think about this one.
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Mireya
10 months ago
B seems like the most logical choice to me. An asset in customer service is a specific product instance that we support for our customers.
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Ilona
9 months ago
I think B is the correct answer too. It's all about supporting a specific product instance for our customers.
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Ardella
9 months ago
Yes, an asset in customer service is definitely more about the specific product instance we support for our customers.
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Mel
10 months ago
I agree, B does seem like the most logical choice. It's about supporting a specific product instance for our customers.
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Simona
11 months ago
Hmm, that makes sense too. It's important to consider the company's support when defining an asset.
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Celeste
11 months ago
Asset? I thought this was about customer service, not accounting! Clearly, it's a physical item that we can touch and feel. A.is the way to go here.
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Detra
10 months ago
Absolutely, an asset in customer service management refers to a physical item.
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Sherill
10 months ago
I think it's important to understand that an asset can be a physical item in this context.
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Miesha
10 months ago
Yes, it's definitely a physical item that is considered an asset.
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Laquanda
11 months ago
I agree, an asset in customer service management is a physical item.
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Mattie
11 months ago
I disagree, I believe the answer is C) A product that a company supports.
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Simona
11 months ago
I think the answer is B) A specific product instance supported for a customer.
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