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ServiceNow CIS-CSM Exam - Topic 5 Question 31 Discussion

Actual exam question for ServiceNow's CIS-CSM exam
Question #: 31
Topic #: 5
[All CIS-CSM Questions]

Out-of-the-box, the consumer support portal (/csp) CANNOT be used for which one of the following actions?

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Suggested Answer: D

by Cecil at May 10, 2022, 04:11 AM

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Dan
4 months ago
Consumer self-registration? That seems odd.
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Dion
4 months ago
You can open incidents and view articles, just not chat.
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Melissa
5 months ago
Wait, really? I thought you could chat with support there.
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Vivan
5 months ago
Totally agree, live chat isn't an option.
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Louisa
5 months ago
You can't do live chat in the portal.
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Paola
5 months ago
I’m a bit confused. I thought you could view knowledge articles, but I can't recall if live chat is included.
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Rolande
5 months ago
I practiced a similar question, and I feel like consumer self-registration might not be available out-of-the-box.
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Isreal
5 months ago
I think the portal can open incidents, but I'm not sure about live chat. I remember something about that being limited.
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Felix
5 months ago
I definitely remember that opening incidents is possible, but I’m uncertain about the self-registration feature.
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Santos
5 months ago
This question seems straightforward, I'll just need to carefully read through the answer choices and select the one that best matches the average time to detection for Cisco's customers.
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Lonny
5 months ago
Okay, let me see here. I think I have a general understanding of the ITaskQueryService API, but I'm not sure about the specifics of optimizing its performance. I'll need to review my notes and try to apply that knowledge.
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Bea
6 months ago
This looks like a tricky one. I'll need to think carefully about the camera specs and which one is most likely to be impossible to meet.
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