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ServiceNow Exam CIS-CSM Topic 2 Question 70 Discussion

Actual exam question for ServiceNow's CIS-CSM exam
Question #: 70
Topic #: 2
[All CIS-CSM Questions]

What does the Agent Whisper function do?

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Suggested Answer: B

by Kindra at May 20, 2024, 12:11 PM

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Adrianna
19 days ago
Option A: The Agent Whisper function lets agents and supervisors gossip about the requesters. 'Did you hear about that one guy? What a weirdo!'
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My
21 days ago
Hold up, Option D? That's madness! Agents and requesters talking behind the supervisor's back? Sign me up!
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Nada
5 days ago
User 1: I know right, Option D sounds sneaky!
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Jose
23 days ago
Option C, definitely! Agents need their own private chat club, away from pesky supervisors and requesters.
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Nida
24 days ago
I'm going with Option B. Gotta keep those chatty agents in check, and the supervisor needs some private time with the requester.
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Norah
2 months ago
I'm not sure, but I think option D could also be a possibility. It would make sense for agents and requesters to have private conversations without the supervisor knowing.
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Elbert
2 months ago
Option A seems the most logical. Letting agents and supervisors talk secretly seems like a useful feature for sensitive conversations.
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Luis
16 days ago
Yes, having the ability to have confidential conversations can improve efficiency in certain situations.
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Cassie
25 days ago
I think it's important for agents and supervisors to have a way to communicate privately.
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Celeste
1 months ago
It would definitely be helpful for handling sensitive information.
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Annabelle
2 months ago
I agree, option A does seem like the most logical choice.
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Donette
2 months ago
I agree with Lai, option A seems like the correct answer because it makes sense for agents and supervisors to have private conversations.
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Lai
2 months ago
I think the Agent Whisper function allows agents and chat supervisors to talk without the requester knowing.
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