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SDI SD0-101 Exam - Topic 2 Question 16 Discussion

Which of these options is a primary objective of customer satisfaction surveys?
A) To benchmark and trend customer satisfaction
B) To make users feel important
C) To assist in developing new products and services based upon technical requirements
D) To improve management processes and reporting

SDI SD0-101 Exam - Topic 2 Question 16 Discussion

Actual exam question for SDI's SD0-101 exam
Question #: 16
Topic #: 2
[All SD0-101 Questions]

Which of these options is a primary objective of customer satisfaction surveys?

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Suggested Answer: A

by Gwenn at May 08, 2022, 03:45 AM

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Casandra
9 months ago
Wait, are we sure these surveys really help? Seems questionable.
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Judy
10 months ago
I agree with A, but D is also crucial for improving services.
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Kathrine
10 months ago
C seems a bit off, surveys aren't just for product development.
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Delsie
10 months ago
I think B is important too, makes customers feel valued!
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Stevie
10 months ago
Definitely A, it's all about tracking satisfaction over time.
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Lai
10 months ago
I thought customer satisfaction surveys were mostly about gathering feedback for new products, so option C might be the right answer, but I’m not confident.
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Malinda
10 months ago
I remember practicing a question like this, and I feel like making users feel important is more of a secondary benefit rather than a primary objective.
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Cherrie
10 months ago
I think the main goal of customer satisfaction surveys is to benchmark and trend customer satisfaction, but I'm not entirely sure.
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Nu
10 months ago
I’m leaning towards option D, but I can’t recall if improving management processes is really the main focus of these surveys.
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Paulina
11 months ago
Hmm, I'm not sure about this one. Creating a custom app with a dashboard could be a good solution, but it might be overkill for just a dashboard. I'll have to think this through carefully.
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Yolande
11 months ago
I think the answer is B. Duplicate. That seems like the most straightforward option for duplicating a view with all its elements.
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Veronique
11 months ago
The key here is to understand the specific capabilities and behaviors of the shutdown and init commands. I'll focus on identifying the correct statement that best captures the differences between them.
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Beatriz
11 months ago
I think the key here is "if a transition is not properly managed and resourced." That points to operational risks being the most likely, since that's where the rubber hits the road in terms of execution. But I'll double-check my reasoning before answering.
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