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SDI SD0-101 Exam

Certification Provider: SDI
Exam Name: Service Desk Analyst Qualification
Duration: 90 Minutes
Number of questions in our database: 165
Exam Version: Mar. 13, 2023
SD0-101 Exam Official Topics:
  • Topic 1: Relationship Management
  • Topic 2: Effective communication skill and Competenies
  • Topic 3: Essential Management Skill

Free SDI SD0-101 Exam Actual Questions

The questions for SD0-101 were last updated On Mar. 13, 2023

Question #1

Which of these options is an advantage of remote support?

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Correct Answer: B

Question #2

Which of these options is a recognised advantage of self-healing technology?

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Correct Answer: D

Question #3

Which would be a common use of self-healing technology?

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Correct Answer: B

Question #4

Which of these options is a recognised advantage of self-healing technology?

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Correct Answer: D

Question #5

What is a key advantage for both you and a user when you resolve his/her Incident using remote

support?

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Correct Answer: D


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