SAP Exam C_C4H56_2411 Topic 6 Question 8 Discussion

To rename the Accounts facet in SAP Service Cloud V2, the Language adaptation tool is used. This tool allows administrators to modify labels and texts, including facet names, to align with business terminology or language requirements. According to SAP documentation, 'The Language adaptation tool enables renaming of UI elements, such as facets, to customize the user interface.'

Page layout (A) controls the arrangement of fields, not renaming. Workflow with action type field update (B) updates field values, not facet names. Adaptation tool (C) is used for field and UI changes but not specifically for renaming facets.

SAP Help Portal: Language Adaptation in SAP Service Cloud V2

SAP Learning: UI Customization Tools