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Salesforce Exam Salesforce Loyalty Management Topic 1 Question 24 Discussion

Actual exam question for Salesforce's Salesforce Loyalty Management exam
Question #: 24
Topic #: 1
[All Salesforce Loyalty Management Questions]

A hotel group has finished setting up its Loyalty program and now wants to provide its Loyalty members with live updates about their program membership. They are looking for a solution that lets members view their membership details whenever they want to, and expect that this can be implemented without a need for complex customization.

Using the available product features of Loyalty Management. Which three tasks should an Administrator implement to meet the Hotel group's requirements?

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Suggested Answer: B, D, E

To provide live updates to Loyalty members about their program membership, the following tasks should be implemented:

Associate the site with the new Hotel Group Loyalty Program: This task involves linking the hotel's loyalty program with their website, allowing for seamless access to loyalty program details for members1.

Create a site using the Experience Cloud site template called the Loyalty Member Portal: Salesforce provides a specialized site template within Experience Cloud specifically designed for loyalty programs.This template, known as the Loyalty Member Portal, is tailored to display loyalty program details, points balance, recent transactions, and tier information2.

Add Loyalty lightning components to the site: By adding Lightning components to the site, members can view their loyalty program details, points balance, recent transactions, and current tier assignments in real-time.These components are designed to provide a comprehensive overview of a member's status within the loyalty program without the need for complex customizations2.

These steps will ensure that members can view their membership details at their convenience, fostering greater engagement and satisfaction with the hotel group's Loyalty program.


by Burma at May 29, 2024, 10:38 AM

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Adolph
10 months ago
Loyalty programs, huh? I'm still waiting for the hotel that offers a 'Disloyalty' program. Where you get points for never coming back.
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Shelba
10 months ago
I bet the hotel group is just hoping to avoid a loyalty program that's more complex than the Enigma machine. But hey, at least they're not asking us to decipher it!
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Shakira
9 months ago
E) LoyaltyMemberTier
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Catina
9 months ago
B) LoyaltyLedger
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Phil
9 months ago
A) LoyaltyBenefits
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Derrick
10 months ago
I like how they're looking for a solution that's easy to implement. Gotta keep it simple, you know? Probably B, D, and E would be my picks.
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Dannie
10 months ago
Definitely, B, D, and E cover the key aspects of membership details that members would want to see.
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Dannette
10 months ago
Yeah, those options seem like they would provide the necessary information for Loyalty members.
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Hildegarde
10 months ago
I agree, keeping it simple is key. I think B, D, and E would work well for live updates.
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Lindsey
11 months ago
I agree with Nan. Those tasks will help provide live updates to Loyalty members easily.
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Nan
11 months ago
I think LoyaltyBenefits, LoyaltyLedger, and LoyaltyMemberTier are the tasks to implement.
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Lizbeth
11 months ago
A, B, and E seem like the obvious choices here. Anything involving a ledger or membership tiers has got to be important for a loyalty program.
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Jamal
10 months ago
Yes, having benefits, a ledger, and membership tiers are crucial for keeping loyalty program members engaged.
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Iraida
10 months ago
Yes, those features would allow members to view their membership details easily.
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Jutta
10 months ago
I agree, A, B, and E are definitely key features for a loyalty program.
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Jaclyn
10 months ago
Yes, those options cover benefits, transaction history, and membership tiers, which are essential for a loyalty program.
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Ressie
11 months ago
I agree, A, B, and E are definitely important for a loyalty program.
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Callie
11 months ago
I think LoyaltyBenefits, LoyaltyLedger, and LoyaltyMemberTier would be the key tasks to implement.
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Kristian
11 months ago
I agree, A, B, and E are definitely key features for a loyalty program.
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