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Salesforce Certified Omnistudio Consultant (Plat-Con-201) Exam - Topic 6 Question 25 Discussion

A client wants to create an OmniScript to capture customer satisfaction. The process requires the following actions:* Present the user with a customer satisfaction question that allows them to select one option from a 1-5 satisfaction rating.* Create a case for an account team member to follow up.* Email a summary message to the user.Which OmniScript elements should the consultant recommend to meet these requirements'
C) Radio Group, DataRaptor Post Action, and Email Action
A) Radio Group, Remote Action, and Messaging Action
B) Multi-Select, Remote Action, and Email Action
D) Edit Block, DataRaptor Post Action, and Messaging Action

Salesforce Certified Omnistudio Consultant (Plat-Con-201) Exam - Topic 6 Question 25 Discussion

Actual exam question for Salesforce's Salesforce Certified Omnistudio Consultant (Plat-Con-201) exam
Question #: 25
Topic #: 6
[All Salesforce Certified Omnistudio Consultant (Plat-Con-201) Questions]

A client wants to create an OmniScript to capture customer satisfaction. The process requires the following actions:

* Present the user with a customer satisfaction question that allows them to select one option from a 1-5 satisfaction rating.

* Create a case for an account team member to follow up.

* Email a summary message to the user.

Which OmniScript elements should the consultant recommend to meet these requirements'

Show Suggested Answer Hide Answer
Suggested Answer: C

by Laurel at May 09, 2022, 09:00 AM

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Marquetta
7 months ago
I’m surprised they didn’t mention a feedback loop in the requirements!
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Stevie
7 months ago
Wait, why would you use Multi-Select? That doesn't make sense here.
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Rodrigo
7 months ago
Definitely need that Email Action for follow-ups!
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Trina
8 months ago
Not sure about that, I feel like option A could work too.
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Jarvis
8 months ago
I think option C is the best choice. Radio Group fits perfectly!
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Shonda
8 months ago
I have a feeling that Multi-Select isn't right here since the question specifies a single rating. So, I guess options B and D are out.
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Margarett
8 months ago
I think we did a similar question where Messaging Actions were involved, but I can't recall if they were used for emails or just notifications.
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Ben
8 months ago
I'm not entirely sure, but I feel like we discussed DataRaptor Post Actions in relation to creating cases. Maybe option C?
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Yuette
8 months ago
I remember we practiced using Radio Groups for capturing single selections, so I think option A might be correct.
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Corrina
8 months ago
This is a tricky one. I'll need to make sure I understand the difference between the platform and the CPM, and how they need to interact for password management. I'll review the options carefully and try to visualize the overall setup.
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Gilberto
8 months ago
I'm a bit confused by this question. Installing auditing software, setting up logs, or creating a virus quarantine area - they all seem like reasonable first steps. I'll have to think about this one a bit more.
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Portia
8 months ago
Hmm, I'm a bit confused by this question. I'll need to review the concepts around VMM domains and distributed port groups to make sure I'm on the right track.
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Mila
8 months ago
I'm not entirely sure about this one. The question is pretty specific, and I want to make sure I don't overthink it. I'll carefully read through the options and try to eliminate the ones that don't seem to fit the criteria.
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Billye
8 months ago
This seems like a straightforward question about federal employment laws. I'll focus on identifying the key agency or law that creates affirmative action obligations for federal contractors.
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