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Salesforce Certified Omnistudio Consultant (Plat-Con-201) Exam - Topic 6 Question 25 Discussion

Actual exam question for Salesforce's Salesforce Certified Omnistudio Consultant (Plat-Con-201) exam
Question #: 25
Topic #: 6
[All Salesforce Certified Omnistudio Consultant (Plat-Con-201) Questions]

A client wants to create an OmniScript to capture customer satisfaction. The process requires the following actions:

* Present the user with a customer satisfaction question that allows them to select one option from a 1-5 satisfaction rating.

* Create a case for an account team member to follow up.

* Email a summary message to the user.

Which OmniScript elements should the consultant recommend to meet these requirements'

Show Suggested Answer Hide Answer
Suggested Answer: C

by Laurel at May 09, 2022, 09:00 AM

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Marquetta
4 months ago
I’m surprised they didn’t mention a feedback loop in the requirements!
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Stevie
4 months ago
Wait, why would you use Multi-Select? That doesn't make sense here.
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Rodrigo
4 months ago
Definitely need that Email Action for follow-ups!
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Trina
4 months ago
Not sure about that, I feel like option A could work too.
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Jarvis
4 months ago
I think option C is the best choice. Radio Group fits perfectly!
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Shonda
5 months ago
I have a feeling that Multi-Select isn't right here since the question specifies a single rating. So, I guess options B and D are out.
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Margarett
5 months ago
I think we did a similar question where Messaging Actions were involved, but I can't recall if they were used for emails or just notifications.
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Ben
5 months ago
I'm not entirely sure, but I feel like we discussed DataRaptor Post Actions in relation to creating cases. Maybe option C?
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Yuette
5 months ago
I remember we practiced using Radio Groups for capturing single selections, so I think option A might be correct.
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Corrina
5 months ago
This is a tricky one. I'll need to make sure I understand the difference between the platform and the CPM, and how they need to interact for password management. I'll review the options carefully and try to visualize the overall setup.
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Gilberto
5 months ago
I'm a bit confused by this question. Installing auditing software, setting up logs, or creating a virus quarantine area - they all seem like reasonable first steps. I'll have to think about this one a bit more.
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Portia
5 months ago
Hmm, I'm a bit confused by this question. I'll need to review the concepts around VMM domains and distributed port groups to make sure I'm on the right track.
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Mila
5 months ago
I'm not entirely sure about this one. The question is pretty specific, and I want to make sure I don't overthink it. I'll carefully read through the options and try to eliminate the ones that don't seem to fit the criteria.
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Billye
5 months ago
This seems like a straightforward question about federal employment laws. I'll focus on identifying the key agency or law that creates affirmative action obligations for federal contractors.
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