Deal of the Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions

Salesforce Certified OmniStudio Consultant Exam

Certification Provider: Salesforce
Exam Name: Salesforce Certified OmniStudio Consultant
Duration: 105 Minutes
Number of questions in our database: 110
Exam Version: May. 19, 2023
Exam Official Topics:
  • Topic 1: Design Integration Procedures and related DataRaptors/ Explain the capabilities, use cases and purpose of using FlexCards
  • Topic 2: Explain the purpose and benefits of Integration Procedures and DataRaptors/ Explain the basic structure of an OmniScript
  • Topic 3: Create fit/gap analyses between requirements and OmniStudio capabilities/ FlexCards to ensure they meet customer requirements/needs
  • Topic 4: Map process requirements to OmniStudio capabilities and explain the interaction between them/Validate developed OmniScript processes to ensure client expectation alignment
  • Topic 5: Describe the benefits of using Calculation Matrices and Calculation Procedures and provide real examples /Identify business process step requirements and map them to OmniScript Components
  • Topic 6: Collect and group the customer 360 Information required to show to an end user/ Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools

Free Salesforce Salesforce Certified OmniStudio Consultant Exam Actual Questions

The questions for Salesforce Certified OmniStudio Consultant were last updated On May. 19, 2023

Question #1

When a call center agent interacts with a customer, the agent must have all of the customer's related information available for a quick response. The business requires the agent to have access to:

* A view with information about a customer account

* A list of contacts and cases associated with the account

* All information should be on one screen

What OmnlStudio tool should be used to meet this requirement?

Reveal Solution Hide Solution
Correct Answer: D

Question #2

A company wants to create a new customer buying journey for their website. The buying journey should include the following functionality:

* Allow the user to enter contact and address information

* Require the user to enter age, gender, and optionally income bracket

* Compute a discount percentage per product based on the customer data provided

* Save the list of suggested products including discounts

Which three OmniStudio tools should the consultant use to design a solution that meets these requirements7

Choose 3 answers

Reveal Solution Hide Solution
Correct Answer: A, B, C

Question #3

A business wants to display customer 360 information in a console for their call center agents. The customer information will come from a variety of sources, and the information should be grouped together logically. The agents will need to take different actions depending on the context of each group of information.

Which tool should a consultant recommend to meet this requirement?

Reveal Solution Hide Solution
Correct Answer: B

Question #4

A company wants to create a new customer buying journey for their website. The buying journey should include the following functionality:

* Allow the user to enter contact and address information

* Require the user to enter age, gender, and optionally income bracket

* Compute a discount percentage per product based on the customer data provided

* Save the list of suggested products including discounts

Which three OmniStudio tools should the consultant use to design a solution that meets these requirements7

Choose 3 answers

Reveal Solution Hide Solution
Correct Answer: A, B, C

Question #5

A business wants to display customer 360 information in a console for their call center agents. The customer information will come from a variety of sources, and the information should be grouped together logically. The agents will need to take different actions depending on the context of each group of information.

Which tool should a consultant recommend to meet this requirement?

Reveal Solution Hide Solution
Correct Answer: B


Unlock all Salesforce Certified OmniStudio Consultant Exam Questions with Advanced Practice Test Features:
  • Select Question Types you want
  • Set your Desired Pass Percentage
  • Allocate Time (Hours : Minutes)
  • Create Multiple Practice tests with Limited Questions
  • Customer Support
Get Full Access Now
Disscuss Salesforce Salesforce Certified OmniStudio Consultant Topics, Questions or Ask Anything Related

Save Cancel