Salesforce Certified Omnistudio Consultant (Plat-Con-201) Exam - Topic 5 Question 38 Discussion

Actual exam question for Salesforce's Salesforce Certified Omnistudio Consultant (Plat-Con-201) exam

Question #: 38
Topic #: 5

[All Salesforce Certified Omnistudio Consultant (Plat-Con-201) Questions]

A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of "network issue" and submit the case data "as-is" to a back office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor.

Which three OmniStudio tools should the consultant recommend to meet these requirements?

Choose 3 answers

ADataRaptor Turbo Extract

BOmniScript

CFlexCard

DIntegration Procedure

EDataRaptor Load

Show Suggested Answer

Suggested Answer: A, B, D

by Jina at Aug 01, 2022, 10:09 AM

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Kris

4 months ago

Totally agree, the email trigger is a great touch!

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Erick

4 months ago

Wait, can we really submit "as-is" data without any checks?

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Trinidad

4 months ago

FlexCard seems unnecessary for this task.

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Delpha

4 months ago

I think Integration Procedure is a must too!

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Hermila

4 months ago

Definitely need DataRaptor Turbo Extract for that data retrieval!

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Chan

5 months ago

I’m leaning towards using Integration Procedure and DataRaptor Turbo Extract, but I’m not confident about the third tool. FlexCard seems less relevant for this case.

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Elouise

5 months ago

I feel like OmniScript could be useful for the email notification, but I can't recall if it's the best choice for this scenario.

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Becky

5 months ago

I remember practicing a similar question where we had to use Integration Procedures for batch processing. That might be relevant here too.

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Alishia

5 months ago

I think we need to use DataRaptor Turbo Extract to pull the open cases, but I'm not entirely sure if we also need DataRaptor Load for the submission part.

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Mollie

5 months ago

I think we should also consider DataRaptor Load for sending the data to the back office system. It seems like it could handle that part well.

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Nickolas

5 months ago

I feel like OmniScript could be useful for submitting the data, but I’m not entirely confident if it’s the best choice for this scenario.

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Rene

5 months ago

I remember practicing a similar question where we used Integration Procedures for batch processing. That might be a good fit here too.

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Gladys

5 months ago

I think we definitely need DataRaptor Turbo Extract to pull the open cases, but I'm not sure about the other two tools.

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Susana

5 months ago

I'm pretty confident that the correct answer is option C. CyberArk's ransomware protection seems to focus on monitoring for unauthorized access to critical files, which is a more proactive approach than just signature-based detection.

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Merissa

5 months ago

Hmm, I'm a bit unsure about this one. The wording seems a bit tricky - I'll need to re-read the question and options closely to make sure I understand the nuances.

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