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Salesforce FSL-201 Exam - Topic 1 Question 83 Discussion

Actual exam question for Salesforce's FSL-201 exam
Question #: 83
Topic #: 1
[All FSL-201 Questions]

Org-Wide Default sharing is set to Private in a Salesforce org.

If the Field Service Lightning User Territory feature is enabled, which three objects will be visible to users who are part of the User Territory?

Choose 3 answers

Show Suggested Answer Hide Answer
Suggested Answer: B, C, D

Service Resources are records that represent the people or equipment that perform field service tasks[143]. Work Orders are records that track customer requests for service such as repairs or maintenance[144]. Resource Absences are records that mark resources as unavailable for work for specific time periods due to sickness, vacation, or other reasons[145]. If the Field Service Lightning User Territory feature is enabled, these three objects will be visible to users who are part of the User Territory by default[146]. Accounts are records that represent companies or individuals involved in business with an organization[147]. Work Types are records that define the standard tasks and duration for a specific type of work[148]. These two objects will not be visible to users who are part of the User Territory by default unless sharing rules are configured[149]. Reference: https://help.salesforce.com/s/articleView?id=sf.fs_service_resources_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fs_work_orders.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fs_resource_absences_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fs_user_territories_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.account.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fs_work_types_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fs_user_territories_sharing_rules.htm&type=5


by Kanisha at Nov 21, 2025, 09:47 PM

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Georgene
3 days ago
Yup, those three are correct!
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Felicia
8 days ago
I thought Resource Absences would be included too!
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Felice
27 days ago
Wait, are you sure about Work Orders?
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Terry
1 month ago
Totally agree with that!
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Elmer
1 month ago
A) Accounts, B) Service Resources, C) Work Orders are visible.
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Tegan
1 month ago
Haha, I bet the exam writer is trying to trick us with that "Org-Wide Default" bit. Nice try!
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Elli
2 months ago
This is a tricky one. I'm going with B, C, and D.
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Almeta
2 months ago
I think A should also be included. Accounts are pretty important for field service, right?
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Avery
2 months ago
I believe Service Resources and Work Orders are correct, but I’m not confident about the third option.
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Gayla
2 months ago
I practiced a similar question last week, and I feel like Work Types might not be visible, but I can't recall why.
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Kanisha
2 months ago
I think Accounts and Work Orders are definitely part of it, but I’m a bit confused about Service Resources and Resource Absences.
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Felix
2 months ago
I remember something about how User Territories work, but I'm not entirely sure which objects are included.
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Cora
3 months ago
This is a good one. I remember learning about the User Territory feature and how it can override the org-wide default sharing settings. I'm pretty confident the answer is B, C, and D.
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Sanda
3 months ago
Alright, I think I've got this. The User Territory feature allows you to define which objects are accessible to users within that territory, even if the org-wide default is Private. I'm going to go with B, D, and E as my answers.
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Emogene
3 months ago
I'm a bit confused on this one. The org-wide default is Private, but the question is asking about what objects are visible to users in the User Territory. I'll need to review the details of how the User Territory feature works.
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Tashia
3 months ago
Hmm, I'm not sure about E. Wouldn't that be a bit overkill?
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Freeman
3 months ago
B, C, D are the correct answers. I'm confident about this.
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Patrick
4 months ago
Okay, let's see. If the org-wide default is Private, that means the User Territory feature must determine what objects are visible. I'm guessing the answer has to do with the objects that are typically associated with the User Territory.
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Queen
4 months ago
Hmm, this one's tricky. I'll need to think through the Field Service Lightning User Territory feature and how it interacts with the org-wide default sharing settings.
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Moira
4 months ago
I agree, Work Orders should be visible too.
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Lisbeth
4 months ago
I think Accounts is definitely one of them.
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