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Salesforce FSL-201 Exam

Certification Provider: Salesforce
Exam Name: Implement Salesforce Field Service
Number of questions in our database: 139
Exam Version: May. 29, 2023
FSL-201 Exam Official Topics:
  • Topic 1: Describe Geocoding and Data Integration Rules Within Field Service/ Test Your Knowledge with Field Service Review Questions
  • Topic 2: Describe the Framework for a Field Service Project Team/ Explore the Capabilities of the Dispatcher Console
  • Topic 3: Explain the Business Reason Why AW Computing Has Purchased FSL/ Complete Reporting and Mobile Exercises
  • Topic 4: Explain the Main Components, Capabilities, and Data Model of FSL/ Describe What Connected Field Service Looks Like
  • Topic 5: Identify the Key Tasks Performed by Each Field Service Role/ Identify the Features Within the Field Service Settings Tab
  • Topic 6: Describe the Service Appointment Lifecycle and Related Status Transitions/ Reference Your Action Items for the Course
  • Topic 7: Ask the Essential Questions Before Setting up Field Service/ Discuss How Work Orders Behave and Interact with Other Objects
  • Topic 8: Describe the Field Service Location and Product Data Flow/ Define the Difference Between the Service Appointment and Work Order
  • Topic 9: Explain the Business Flow of a Case to Work Order to Service Appointment/ Identify Scheduling Policies Included in Field Service
  • Topic 10: Describe the Schedule Optimization Model/ Field Service Definitions and Video/ Recognize the Importance of Required Skills
  • Topic 11: Complete All Exercises Related to Field Service Scheduling and Policies/ Explain Capacity with Contractors and How to Give Contractors First Preference

Free Salesforce FSL-201 Exam Actual Questions

The questions for FSL-201 were last updated On May. 29, 2023

Question #1

Northern Trail Outfitters (NTO) wants to track and report on individual tasks completed, including parts consumed

and pricing details, as part of the Work Order completion process. NTO wants to schedule one or multiple tasks to

different Technicians as needed.

How should the Consultant meet the requirement utilizing

the standard Salesforce Field Service Data Model?

Reveal Solution Hide Solution
Correct Answer: D

Question #2

Universal Containers Technicians frequently need to request more parts from another inventory location when stock runs low.

How can Universal Container Technicians achieve this for each product requested?

Reveal Solution Hide Solution
Correct Answer: A, B

Question #3

Northern Trail Outfitters (NTO) wants to track and report on individual tasks completed, including parts consumed

and pricing details, as part of the Work Order completion process. NTO wants to schedule one or multiple tasks to

different Technicians as needed.

How should the Consultant meet the requirement utilizing

the standard Salesforce Field Service Data Model?

Reveal Solution Hide Solution
Correct Answer: D

Question #4

universal containers want to limit their technicians view of work orders and appointment in the field service lightning mobile app. What should a consultant recommend to control their technicians?

Reveal Solution Hide Solution
Correct Answer: B

Question #5

universal containers need to send the technician into the field to service containers. It takes two technicians with specialized skill to complete the work at same time.

How should the consultant make this requirement?

Reveal Solution Hide Solution
Correct Answer: C


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