Salesforce Certified Experience Cloud Consultant (EX-Con-101) Exam - Topic 2 Question 98 Discussion

Actual exam question for Salesforce's Salesforce Certified Experience Cloud Consultant (EX-Con-101) exam

Question #: 98
Topic #: 2

[All Salesforce Certified Experience Cloud Consultant (EX-Con-101) Questions]

Ursa Major Solar created a public knowledge base where both authenticated customers and unauthenticated guest users can view Known articles as a self-service option to troubleshoot issues.

When creating a Knowledge article, which checkbox should be selected so that all users can view the articles?

AVisible to Partner

BVisible to Customer

CVisible to Public Knowledge Base

DVisible to Anyone

Show Suggested Answer

Suggested Answer: C

To make a Knowledge article visible to both authenticated customers and unauthenticated guest users on the public knowledge base, you need to select the Visible to Public Knowledge Base checkbox when creating the article. This will allow you to share the article with public users on your site. You can also select other visibility options, such as Visible to Customer or Visible to Partner, if you want to share the article with other channels.

by Caprice at Jan 05, 2026, 05:16 AM

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Armando

3 days ago

C is the correct answer. Visible to Public Knowledge Base allows both authenticated and unauthenticated users to view the articles.

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Lorean

8 days ago

D. Visible to Anyone seems like the obvious choice here.

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Vannessa

14 days ago

I think the answer is C. Visible to Public Knowledge Base.

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Kimberely

19 days ago

I'm confused because "Visible to Customer" sounds like it could include guests too, but I guess that's not the same as public access.

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Portia

24 days ago

I feel like I saw a similar question in our practice tests, and it was about public access, which makes me lean towards C) Visible to Public Knowledge Base.

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Oliva

29 days ago

I remember something about making articles accessible to everyone, so maybe it's D) Visible to Anyone?

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Kati

1 month ago

I think it might be C) Visible to Public Knowledge Base, but I'm not entirely sure.

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Sena

1 month ago

I'm a bit confused by the options. I'll need to review the differences between Visible to Partner, Visible to Customer, and Visible to Public Knowledge Base to determine the best choice.

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Tashia

1 month ago

I'm leaning towards D. Visible to Anyone seems like the most straightforward way to make the articles accessible to all users, both authenticated and unauthenticated.

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Mari

2 months ago

Okay, let me think this through. The question is asking how to make the articles visible to both authenticated customers and unauthenticated guests, so I'm guessing C or D would be the best choices.

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Lezlie

2 months ago

Hmm, I'm not totally sure about this one. I'll need to double-check the options to make sure I understand the differences between them.

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Tamera

2 months ago

I think the answer is C. Visible to Public Knowledge Base seems like the right option to make the articles viewable to all users.

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